One of the worst trailers I have received from uhaul. Precious damage to the rear of the trailer. Door was hard to get up and down. The floor was wavy and I did not feel secure walking on it. This was not their last trailer this size, in fact they had multiple on the lot. Uhaul associate did not accompany me out. Trailers were in a field and were extremely hard to move , 6x12. Associate did not perform a safety check of any kind. Associate customer service skills were sub par.
Moving Truck Rental in Foley, AL at Franks Place
Moving to or from Foley, AL 36535? Get FREE truck rental rate quotes at Franks Place.
Get FREE moving truck, pickup truck and cargo van rental quotes at Franks Place
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Foley, AL.
Cargo vans and pickup truck rentals in Foley, AL
U-Haul cargo van rentals and pickup trucks in Foley, AL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Foley, AL 36535. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
At Frank's Place the U-Haul agent was rude and argued with me. He said he was busy and did not have time to make sure our reservation was correct. Truck had 29 old pillows and blankets in it and they were very nasty and smelly. Agent told me to go to the dumpster and clean it out. Truck was very dirty.
Not a thing. It's great as it is.
Satisfactory as is.
Nothing to improve on. The staff is friendly and helpful. Would highly recommend.
Great customer service overall I'll definitely be back any time i need a uhaul
Not use them. He was rude and lied to me regarding the charges.
Frank's place is absolutely horrible! 1 of the employees there tried cheating money out of my 82 year old grandmother who is on oxygen and my 62 year old deaf mother. Never again will we use them for anything.
Rented a car dolly at 10:30. Returned it at 4:30 brought my receipt in and told the guy I returned it. I even Mentioned the 20$ late fee, told him that so I wouldn't be charged for not letting them know I brought it back. Yet here I am 20$ poorer cause of this business. Will be paying them a visit soon as they open
We were really early but they helped us out with a truck--no issues. Thanks.
We have used this location several times & it is fine. The tires on this rental trailer were questionable (looked low & worn) when we picked it up & ultimately, resulted in a blow out on the interstate. Which then turned our 3.5 hour trip into a 7 hour trip during to waiting to get in touch with UHaul & get serviced. The vehicle itself was in working order & clean. We will still use the location for rentals but do a better review prior to leaving the lot.
Frank's was not where I was scheduled to pickup, they are further from town . The service once I arrived there was fine,
We had no problems and service was great.
It took a long time to get checked in and to drop off the truck. Also, the computer misread my photo and wanted to add 600 miles to my mileage charge.
The guy who helped us was just not good...unwelcoming, unfriendly, off putting, unprofessional
Everything was great
Extremely unhappy with Jason; whom i understand is the new ownet. Took locstion in nuscle Shoals phone calls to him to revetse outstanding chg dwith 2nd tequedtover 3 weeks & him telling me hebhadbnevetvtecdvthe p/work about my not using a tow dolly in late June. found Jason short, non responsive and willnot usevtjis location again.
Would highly recommend Frank's Place for anyone needing a U-haul. Excellent service.
Either he is scamming intentionally or he is not updating his records like a responsible business owner. The gas was listed as more full than it actually was. The miles were listed as lower than it actually was. Ie I would be charged for gas I did not use and miles I never traveled.
Jason was amazing! Great staff/owners
Emergency response was very poor, waiting on phone for nearly 1 hour to speak to someone. When renting out a truck please make sure to have the uhaul personal do a complete walk thru around vehicle,, I had a bent rim along with a flat tire,, had a walk around inspection was perform I would not have had the problem I experienced... Then make sure the roadside service that you out source to come fix have all his tool and supply to do the job the first time and not come out the next morning because he was a no show and I had to call and wake him up and I was late to get to where I was going... just all around poor service by uhaul I would not recommend your service to anybody till your business can hire the right people to do the job the right way the first time..
Person working there was not polite.
I needed a trailer to take my Harley motorcycle to dealer and I rented it, returned it same day quick and easy process. Excellent staff.
I was over charged by 4 days and still have not been refunded. The business told me to call â€œcorporateâ€ which I did, and I am still waiting on my refund. It is now a week over due.
Make sure the uhaul doors open/close properly. Provide better instructions to the customers & overall better customer service. I had to call to have someone come get the door unstuck after my stuff was loaded inside & the guy knew it was a problem. He said he had the same issue. The truck should not have been released to anyone until fixed. Waited 30 minutes initially to get the truck. Never had to prior at other Uhaul locations. Also, was not shown where the truck was. Always have at prior locations. Then come back to get my car & return the uhaul & the gates are locked. Never was told this when leaving.