I had to wait at least 30 minutes for the manager to open the door. Then was told I could have just dropped the keys in the box. He asked me to move the truck and said don’t worry he would check it in. I received an additional charge because he checked it in the next day. Very poor customer service. He said he was a general manager for years and not to worry. This is the first time in a long time I did a one way move and it was not a good return experience plus I now have to prove when I dropped the truck off with the equipment inside which doesn’t even seen to be checked in yet. Very disappointing.
Craig K
Storage King USA
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Myers, FL 33912
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Always great service from Jerry
Ed WVery helpful and friendly !!!
Richard PTruck and dolly were ready to go at the requested time.
William SThey did everything excellent 👏
PETER M