When dropping the haul truck off. Charged $39.20 for fuel even after filling the tank 2 blocks from the drop off location. Very disappointing as this was first time using u haulBruce S.
Moving Truck Rental in Fort Worth, TX at Unbounded Enterprises LLC
(U-Haul Neighborhood Dealer)
Fort Worth, TX 76179
Services at this Location:
- Mon-Wed: 9 am - 6 pm
- Thur: 9 am - 1 pm
- Fri: 9 am - 4 pm
- Sat: 9 am - 2 pm
- Sun: 10 am - 1 pm
Special Operating Hours
- 5/11/2021: 9:00 am - 12:00 pm
- 5/13/2021: 9:00 am - 12:00 pm
- 5/22/2021: 9:00 am - 12:00 pm
- 5/28/2021: 9:00 am - 2:00 pm
One-Way and In-Town Local Rentals in Fort Worth, TX 76179
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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I own a moving company and need last minute equipment often to accommodate those that count on me and to date I have NEVER had anything but the VERY BEST SERVICE from this facility and have actually detoured ALL IF MY NEEDS to the husband and wife local owned location for not only their personal beliefs and over all kindness but their ability to go above and beyond the National services or the storage faculty located on highway 287 that never proved to be honest and trustworthy .... I cannot say enough good things about them and refer everyone I know to this specific location on business north 287 as hey are NOT one in the same .... You will not find better people or better service that I promise you !!!!!DERIK F.
Don't allow customer service to change reservation once made and verified trucks available at locationLAURA L.
This location was great and went out of their way to help me after uHaul had sent me 20 minutes, in the wrong direction to pickup due to non availability at my guaranteed location.JASON S.
I returned my trailer an 4/18. No one was present and the online check-in was not working. I called on 4/19 and was told the system was still down but that there wouldn't be a problem. Now I have additional charges for a late return. This is completely unacceptable.Matthew L.
I always enjoy my experience with Uhaul. I will always keep going to them for truck rentalsCARLOS H.
The lady called us and was extremely rude to us about where we parked the trailer. We did not block the entrance and the lot was so crammed with trailers and trucks that we could barely get our truck in and out, so we didn't have a choice but to park it where we did. We even offered to drive back and move it.. She was extremely unprofessional and I've never had a person from a business speak to me so rudely.JOHN O.
Customer service was good but there were too many rentals crammed into too small of an area. It was difficult to park the rental when returning itJOSEPH M.
Back of Cargo Van was not cleaned up from last person, but still ok to use. The U-Haul rep was very understanding and helpful. Checking back in was very easy to do.GORDON P.
Owner did fabulous job with customer service.JOHN D.
Nothing that was the easiest experience I have ever had with a rental company. Very friendly and caring people. Thanks very much!ROY B.
The manager, Jennifer, was Great!!!!!!!!!!!!,,,she answered all my questions, mechanical and all, very efficient , very knowledgeable and everything was on time and ready to go. Great u haul manager!!!!!!LARRY JOE R.
Great service and awesome owners! Plenty of selection!MICHEAL B.
Not sure which location missed the mileage check but I am now being charged for over 3k miles when I only traveled 40 tops.Russell M.
-I understand that it was out of precaution regarding COVID and the employee not feeling well but closing the place with no warning made it much more difficult for us to return our uhaul. I obv don't want anyone to be exposed to COVID and I appreciate the caution but the situation could've been handled differently and still followed CDC guidelinesSHELLY M.
Jen was awesome. She knew what I needed and got me out and let me return the same day with no problems.TROY STEPHEN J.
A+ Great people, great, honest service; can't speak highly enough regarding Unbounded Enterprises. It is actually the first enjoyable experience I've had picking up uhaul equipment; plus they were available to answer questions promptly on the weekend when I needed to extend the rental.Willis M.
Great people to work with.Barry S.
***Please disregard the false review from Sheena Ratcliff*** I was able to review the video footage of these false claims that this owner was racist or made racist remarks. The owner was inside the property and was told over the phone by this customer that someone needed to come outside and get this return done fast because she is black and there are Trump signs on the property and she didn't want to get shot. When the owner went outside to show she wasn't a threat and to de-escalate the situation, Sheena asked her husband to back up because the color of their skin is a problem with the Uhaul owner. This customer was also seen on video walking away after the owner asked her to leave and that she would return the truck herself as she was now terrified of the customer after all the accusations and ranting on the property. The CUSTOMER, Sheena Ratcliff was seen and heard on video calling the Uhaul owner a racist b**** yelling "there are Trump signs everywhere, you know you're racist" DISREGARD the review as this customer was way out of line and only upset over 1 Trump sign that was on the house in front of the Uhaul building. Her claims are completely FALSE!!! A customer showed up when the phone call happened and will also post her review as well noting there were no racist remarks coming from the owner. Please do NOT take her review as anything but someone who's mentally deranged from what I saw.Joe P.
This location had Trump signs every where. When we arrived no one was around. I called and was told with a loud rude tone, "Don't you know how to check it in online?" Then when she came out and saw we were black, she grew angry and started yelling for us to leave the property! She refused to check in the truck. She took a picture of our licence plate. I had to call Uhaul and wait on hold for 1 hour to verify the truck was checked in. I called back to her while on hold and was met with more racist remarks! Shame on you Uhaul for not contacting locations that are friendly to all people!Sheena R.
Need better visibility for location. If no trucks were parked in front, wouldn't know it was a u-haul locationTHOMAS B.
Jennifer worked very hard to get me on the road with the company computer not working or extremely slow.. Will rent from them as needed in the future..William K.
There must have been a mis-communication as I did not want any of the insurance as I have full coverage on my truck which covers everything including towing and equiipment. I stated this when I rented the trailer. I rented the trailer at one location and picked it up at another location as the rental location didn't have the trailer. I was charged $8.00 for safe tow coverage which I did not ask for. Please reimburse my credit card for the $8.00. Thank You!HOMER WAYNE M.
Road construction has this location almost completely cut off have to go past the location and access it via a dirt path that is riddled with craters big enough to swallow a small car. The drop off location was clean and decently lit, but could a little more lighting.Lyndi A.
Need to work on your computer basic program.. took over 30 mins to input basic data.....William K.