They provided the wrong lock code to the wrong lock box. Luckily the code worked for the other lock box that had a key to another truck. I had to call UHAUL to switch the truck in the contract
Gabriela C
Tengas Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Frederick, MD 21702
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Chop the mileage price in half!
jake bMake sure that the lockbox combination is correct before giving giving out the truck for rent. This cost us a few hours. But we had a great customer service rep who kept working until she found someone that had the combination. After that - no problems at all! The truck was perfect for the move.
Kelly CI noticed once I arrived at the location that my rate was higher than expected. I found out only later after going online that U-Haul had duped me into accepting their insurance. I was expecting the rate as advertised and had not added any insurance.
Babak KShow the final receipt to the customer and get his signature. The truck needs maintenance. Don't take long time in the rental procedure. Get customer approval before charging for coverage.
KACOUTIE A