I stopped in at 4:30pm on a Thursday to return a one-way truck and this was the designated drop-off. Unfortunately the owner was not there and her son was highly intoxicated. However, the son called the owner so I was able to speak to her and confirm drop-off. I later received my receipt and everything was documented correctly. If possible, I would recommend a different drop-off location to friends for professionalism and safety reasons.
Jessie Brody
Greenwood Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orland, CA 95963
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Customer Reviews
- 3.0 Average Customer Rating
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The trucks alignment was really bad, made the truck hard to drive.
Dustin AndersonThe ABS light came on while driving which cancels the cruise control. It went off and then came on again while driving and when I returned the truck, the light was off. Other than that, the truck was good. Gas milage was about what I expected from prior rentals.
Tor NoraasTruck dirty inside and out. No cell service to accurately complete online drop off and gas charged after filing to 3/4 full before return
Jessica HahnLast at location had a lot of trouble getting me set up, she tried for 45 minutes and then said just leave Ill figured it out later, I never signed paperwork, got the miles or fuel level of the truck, sent me on my way and texted me a few hours later stating I needed to use the app to return it the next day or I would be charged for two extra days. Then charged me $1.09 a mile for in town even though the one in my town decided to be closed for the day and had to drive 15 plus miles each way to get and return. Terrible experience.
Michael Mileham