The truck wasn't in proper condition
Parziz Rezaee
All African Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Frisco, TX 75035
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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We returned the truck here. It would have been helpful if the self-check-in instructions were to make a note to drive the truck around back. I drove to the address which appeared to be a strip center. There was no Dropbox in the door, so we called the number on the contract to find out where the drop slot was. That is when we learned that we should have gone around to the back of the building.
Nancy JohnstonThe key for the padlock wouldn't work. Also reserved dolly was not available and this location didn't offer any help to locate a replacement, we had to do it ourselves.
REBECCA ZAYEDThe truck was damaged and had not been cleaned. The self check in process took way too long!
Kristofer BaldwinAll went as expected and we appreciate that when we experienced a delay, UHaul easily adjusted the pickup time with no issues. Rental experience was great. We'd use this location again.
Tom Hickman