No personnal available, this location did not enter truck I dropped off in system for days and Uhaul was contacting me asking when and where the truck was, I do not appreciate being questioned about a truck I dropped off days ago. I returned as I was suppose to within 24 hrs. All together my experience with Uhaul was terrible. I am upset I also got ripped off on money I spent for fuel. Awful way to run a business. Good way to loose customers
Melissa E
Joshs Mini Warehouses and Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gadsden, AL 35901
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 1.5 Average Customer Rating
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I ordered a 15 foot truck based off of the tight space we had to park the truck in when we got to our next location, i drove an hour away just so i could get this 15 foot truck and when we arrived the had changed us to a 20 foot truck without informing us before hand. This was a remote location so i had to call uhaul and the uhaul lady i spoke had a horrible attitude when i asked her to help me locate the next place with a smaller truck she said “look i don’t know what you expect me to do about this, have a nice day” and hung up on me. This 20 foot truck made moving a massive pain since the place we moved to had such a small area to park in we had to park a block away to move everything. Highly annoyed.
Stephen PHave nicer customer service reps, make sure vehicles are clean. Ours was disgusting and covered in cigarettes
Christopher MRobert, the UHaul rep changed our pick up location and the new location was VERY inconvenient. My Android smart phone or the local WiFi was not sufficient to handle and online check in. All of the hassle we incurred cost we valuable time, 2 hours wasted!!!! Eric was very kind but lazy to step up and help us. At the inconvenient location we had to travel to on West Meighan, Kimberly was on a person call to her child's teacher, so we was trying to multi-task, however, we were the ones being slighted.
Rhonda GReturning was somewhat disappointing. Supposed to have open at nine. I knocked on the door several times. Then a man opened and ask me what I wanted. I told him that I was returning a truck. He came around to assist us and told me that he was trying to use the bathroom. TMI. Did not need to know that. But finished quickly and wished us a merry Christmas. Rome location. This comment is for the drop off at 2447 Shorter Ave
Angela M