They made the pick up and drop off easy.Eleanor M.
Moving Truck Rental in Galveston, TX at Karam Storage & Event Center
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Galveston, TX 77550
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Fast courteous serviceCLYDE D.
No concerns. Christine was helpful.Dong L.
The associate that helped me was helping another customer but was gracious enough to notice that I was just returning a truck. She invited me to just leave the key with her and that they would text me if there were any issues. Great customer service!Luther E.
She was friendly and helpful!!!GLENDA V.
Odometer reading was incorrect. I took pictures of the odometer for corrections Gas Guage reading was incorrect; I drove the truck 1 mile and was I informed I owed $8.00 in fuel. It was corrected I was charged $43.00 in trip insurance I did not request or authorize. When I brought to your attention I was told I had to pay it then dispute it. Unbelievable. Sadly, I am also a storage rental customer of yours spending in excess of over $400.00 a month in rental fees and this is how I am treated. I have not written a negative review in over 10 years, but today's experience and the way it was responded to and treated was absolutely ridiculous. I think the the very first and foremost thing you can do as a local company is to teach your employees to STOP AND LISTEN TO THE CUSTOMER. I will not elaborate here, but am more than willing to to discuss at a later time.JOELLYN M.
One of the easiest uhaul experiences ever and uhaul rep was very respectful and timely. Nice place to do business with and we will be back in future. Keep up the good work we appreciate it.Jody A.
Customer service was on point she was very nice and friendly and respectful too us I would come back again and recommend too my friends and familyISAH B.
It was not entirely clear where we should park the truck. There were n other U-Haul trucks or trailers in sight. Wasn't sure it was really the right location. But the app seemed to accept that it was. Process took a little time but was not hard, and all the steps were understandable as to why they were there. I was disappointed that I brought the truck back full when it was NOT full when I picked it up but still got charged for 11 extra miles. The extra gas was way more than the extra mileage. Just seemed very petty.Bonnie L.
I was charged twice!! I now hate u-haul! I have used u-haul services many times in the past, but this time was horrible!!Justin G.
Everything went smoothly and I had a Great Customer experience!SHERI LYNN D.
Attendant was very helpful when we had online problems, however the truck had not been swept clean. The truck was very smooth and easy to maneuverHector A.
The staff at this location (Christine) went above and beyond to help me with my Uhaul pick up. I didn't reserve moving equipment, but she took the time to help me add on to my reservation. She displayed EXCELLENT customer service. I observed her interaction with customers on the phone and she was nothing short of amazing!KIMBERLY D.
The truck I reserved wasn't available but Christine worked hard to get me a different one. She was awesome!Brian M.
Have the vehicle parked near the entrance when possible. Although there were several open spaces near the entrance and the paved lot; the one reserved for me was parked the farthest on the gravel lot.FRANCES G.
I was able to just drop my key and leave right away. We called the day before and they agreed to take the truck. Thank you.TABITHA B.
Very personable. Came out to meet me and said she would get things checked in right away, which she did.GARY Q.
I'd make the bet that post virus it's totally fine - could have used a bit of signage for now and a key box outside.DARRELL S.
Easy pick-up and Friendly associateBaki G.
Very professional & efficient. The truck was very clean and the overall rental process was smooth! The music was cool too!!!Sharon L.
They were ready for us. We received excellent service!Jon S.
When I got the U-Haul, I opened the cargo area and it had not been cleaned. There was busted glass everywhere and trash. My rental dolly or furniture pads were not in the truck. I had to go in the office and request it cleaned and request my rental items.DANIEL S.
I didn't notice a need for improvement. The facility took clear steps to protect customers and employees from Covid 19. The representative Christine? Was very helpful during my call to the store. I was extremely stressed and she was quick and informative. Thank you.Danielle E.
I have no complaintsMargaret W.