Since this location his not a complete U-Haul service center it was not obvious to find the business location.Sylvain L.
Velo Mobilite Electrique
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Gatineau, QC J8R1B3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The location to pick up the truck was closed, although I had contacted the lady who told me that she would be there at 9h00, but could not make it because of a last minute emergency at home More over you sent me to that location which is more that 50 kilometers from my residence. I am very disappointed, and I think you should send 50.00$ to pay for the extra costs I had to spend. otherwise, I would not recommend your firm to anybody.Jean-Guy B.
Super service avec la dame qui fait la location je crois que ses Sandy 5 â˜†â˜†â˜†â˜†â˜†Roland L.
The truck brakes were inefficient! They need to be replaced! Glad we only had to drive a few miles... I've been charged a cleaning fee! We left an immaculate truck. There were some furniture pads and a dolly in the truck (we did not ask for any) and left them exactly as they were when we took the truck (pads undone). So why a cleaning fee?!!! Really disappointed in the service. A very bad experience!Anne O.
Overall U-Haul needs to improve on their design of the 4x8 enclosed trailer. When it was not loaded, it was dangerous driving that trailer. It's not balanced properly and jumps around on the ball. It sounded like the entire thing was going to detach. Basically there is no tongue weight on the unloaded trailer, which could cause problems for people who do not regularly drive trailers. Fix your design.Sarah H.