It was not explained to me that the pick-up process was entirely automated. Even though I had paid in advance, I still needed to get the website on my phone and do a lot more work. Had there not been internet access (and it was sketchy) I would have been out of luck. And, had there not been the owner of the business present, I would not have known what to do. The elements for automating this process are OK but the directions and explanation prior to pick up was lacking greatly. Also, I paid for 10 moving blankets and a hand cart and there were NOT in the vehicle. I need a refund for that.Mark P.
Moving Truck Rental in Gettysburg, PA at Road Rangers Towing
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Gettysburg, PA 17325
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.0 Average Customer Rating
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My contract said one location for drop off but got a text about drop off it was another location. Also self checkout on my phone seems like it didn't work right . Need to make sure text has right destination on drop off . Also improve the chem out through phones. Not at all happy with the self checkout by phone and I'm not paying an extra $20 for someone else to do itKevin B.
Ordered dolly and furniture pass that were not in truck and I had to go to another location to pick them up.Kristopher A.
very little room in lot for parkingKEVIN B.
Road Rangers in Gettysburg was outstanding. Budget couldn't fill my reservation at the last minute and when I called they input my reservation over the phone - really helpful and saved me from a lot of last minute moving stress. Thanks so much!JAY P.
Rent from some other locationNicholas T.
Really good customer ServiceDonald L.
Nice ppl theresergey V.
Customer Service Rep. did everything in helping me for 45 minutes correcting several issues associated with my uhaul. She was awesome.Joseph S.
The drop off location was terriblejohn F.
The online check in was very poor The 800 customer was very poor could not help with check I lost two and half hours just trying to check in I almost canceled my reservationmark B.
Hey didn't know how the trailer hooked up and the hitch lock was jammed. There wasnt a block underneath the trailer head so you had to pick the heavy thing up off the ground. And we asked for a utility dolly which they didn't have we had to drive to another uhaul place and pick it up. Don't think I'll be using uhaul again to move the rest of the items out of my house that were used for staging. Will definitely be looking for other options.Brittany S.
Explain upfront (and maybe i missed it) that the loading ramp is very narrow -- not wide or a drop down lift.Kami N.
Lisa at Road Rangers was very flexible and accommodating. Truck was newer and clean inside and out. Great little shopDean B.
I was scheduled to pick up my truck at 8am, but the lady opening up shop was late. She did give me an extra day for free for the wait, which was great. But, for the next customer, please be on time because I think that demonstrates respect for the customer.Courtney M.
The actual office is rough in appearance but serviceable. Very nice people.Christopher J.
Uhaul staff were friendly and helpful. Doesn't need improvement!Joanne W.
All in all a great rental experience from start to finish. I would highly recommendLori K.
Staff were great to work with.KATHY F.
THESE GUYS WERE GREAT I COULDN'T FIND THE TRUCK I WANTED AT THE PRICE I WANTED TO PAY SOJ.R SAID GIVE ME A COUPLE HOURS AND POOF , HE FOUND EXACTLY WHAT I WANTED , I WOULD RECOMEND THIS SERVICETO ANYONE AAA++EDWIN K.
Everything was handled perfectly in a polite professional manner. Lynda is a sweet and very helpful young lady. I will definitely return to Road Ranger's for my next U-Haul experience.MARY L.
Awesome receptionistMICHAEL C.
While the location was convenient and Lynda called me the day prior, I would characterize her behavior as unprofessional --- using curse words and joking in a manner that wasn't helpful. In addition, Uhaul changed the truck I was getting at the last moment and the one I received had a check engine light that I had to point out to staff (they were unaware). Finally, the gas amount in he truck was 1/4 - 3/8 lower in the truck than what was on my receipt. Unfortunately, I didn't realize this until my trip was underway; and, given my experience in the shop, I really didn't want to return to deal with it. I did think I could address it when I dropped the equipment off, but I was unable. In addition, the mileage allowed for my trip was too low -- a fact I realized about 1/2 way into my trip. I had to return to my home to pick up what I was hauling. The mileage (70) from the pick up location to drop off location (gettysburg,PA to Parkville, MD) didn't give enough leeway for me to return to my home (6 mi from pick up location). I was approx 9 miles over for the trip, incurring additional expense in addition to the extra 2-3 gallons of gas I had to put in the truck.CHRISTIAN P.
Everything was great. Thanks a lot!CHRISTOPHER H.
I would gladly recommend this location to a friend! The truck was even warmed up and ready when I arrived ! 5/5 star rating. I wish all locations were like this one!TONY M.