Overall the experience was great! However, the pick up using the U-HAUL ap was a little tricky because when finished filling in the required info, getting the keys to the truck wasn't intuitive. Had to call the manager on his day off and he walked me through the rest of the process and things were seamless from there. I would definitely rent from the same place again now that I know the process flow.
Derek K
Petaluma 88 Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Petaluma, CA 94952
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Customer Reviews
- 4.0 Average Customer Rating
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Ronald RAt a 78/Circle K....You've got to be kidding! I tried calling and calling to get location information, phone not in service. It is a busy intersection near freeway, with ONLY ONE WAY IN...If I hadn't done a dry-run in my car after I couldn't get anyone on the phone, I would never have found it. The cashier at Circle K/76 didn't really know anything. Another customer buying beer, told me that he had dropped off at Uhaul, that I needed to go online and follow the steps. I had already looked online, taken pictures... BUT THERE NEEDS TO BE BETTER DIRECTIONS FOR THAT DROP OFF SITE!!! and some inside attendant - at least a phone number that works!
Shoni BSuper easy and fast. Thank you
JAVIER RIt was a little tricky to find it. The GPS does not get you exactly there but could see the other trucks across the street
Monica O