Get staff that are not rude, maybe even courteous. To say that the lady working had zero customer service skills doesn't even cover it. I will never rent from this location again.
samantha h
U Loc It Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Granbury, TX 76049
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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While driving to this location to drop off truck I get a call asking me to drop off at another location 30 miles away. I was already very close so that was a no. Then when I get final bill y’all charged me .99 for extra miles?? I brought back a clean truck with more gas than I picked up with and two days early, y’all have the gall to charge me for going . 9 miles over. Google maps puts my trip at 113 miles, with the added 35 for change in pick up location that is 148 miles. You only allowed me 138.
steven lCustomer service was great.
Debra ANo improvement is needed. Very courteous and professional person assisted with this process.
Billy GPreciso es lo mejor
Juan M