Prompt, attentive, helpful, knowledgable, good communicator, easy-going. No-fuss experience. Excellent. Couldn't be better.STUART S.
Moving Truck Rental in Grand Forks, BC at Kootenay Car Care Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Grand Forks, BC V0H1H9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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My experience was excellent. Scott and Greg were spectacular. Thanks to the Uhaul Dealer!LEWIS G.
Nothing. Great friendly service.Chris P.
Friendly staff. No problems. Will use this location again.David W.
Everything was fine, no issues with the dropoff or pickup personnel or locationjohnsen K.
Not much it was great service THANKSStanely M.
Be NICE and have customer service! The man working at the Kootenay Car Care Inc was no only rude but did not help me at all or reassure me once the rental was no useable due to the snow conditions. He gave me attitude once I let him know I didn't even use the rental and said â€œUhaul has a lot of money to refund meâ€ and then he charged me extra for the gas and mileage that I did not even use. I will NEVER go back there or use their services ever again!!! Horrible experience!Hailey W.
awesome support thank youAlex D.
This location was very friendly and helpful with questions I had about another upcoming move.James L.
I picked up and dropped off from the Grand Forks office, excellent service all around. From the first phone call, to the pick up and drop off. I was very impressed with the customer service at this location.Kristina A.
Fantastic customer service. I highly recommend the Grand Forks location of U-Haul.Jack G.
This is a small location, returned truck when store closed. A few days later, message comes through that truck was not returned. There were only 4 trucks, before calling customer & causing stress, would have been better to actually check the trucks on the lot. I'm hoping staff learned from the experience.Delia M.
Took a long time to get the truck signed out..... but staff was friendlyDarryl P.
The people there were friendly and helpful.David F.
Fast friendly service team made this move stress free! Thx againlen M.
My husband doesn't do the texting on his phone and I was hurt and not as aware and left it for him to do - I did on the Saturday phone the number that had called me as to where to drop it off to say he had dropped it off and she remembered my to my surprise and said they would make a note that he had returned the trailer - however on Monday I did call the Grand Forks location and they said yes there is a trailer here so assume its it - to only get a call an hour or more later saying did you call me about a trailer returned?? and I said yes and she said - it has been reported stolen - and I had to get my reference number which she couldn't bring up by my phone number and asked me information about the trailer and said it looks like they gave you the wrong trailer??? the numbers were 2 apart - and she said she would try and straighten it out - and no call back so we were upset about the rental all the way round! so did the pictures I was texted to approve the trailer not for the trailer we rented?? all in all a bad experience and not our first - so think I will b e hard pressed to us Uhaul again! and when my daughter said she had checked and it should have been $50.00 per day!!!! so not over $600 that we were charged - if she hadn't been at work and unable to help we should have been charged less!John C.
Excellent staffCathy F.
Friendly, helpful, knowledgeable - a great experience.Stuart S.
Sarah was excellent, she came in on day they were closed for us to pickup on long weekend Thank you Sarah @ Kootenay care in Grand Forks BC.don M.
Space may be a bit limited but everything still went wellterry A.
On line access is a nightmareJeremy R.
There won't be a next time .marty W.
Nohere having a location in Grand forks was the only way I could have got down there keep up what you're doing thank you very much cKenneth K.
Displeased about the rental as the vehicle did not fit on the trailer despite being told it would. Wasted a few hundred dollars and about 7 hours of time. Staff was friendly though and the equipment was in working order otherwise.Adam T.
The lady at the front desk was very helpful and professional great experienceDave B.