They had our reservation all messed up. Had it down for us to return the truck 100 miles away from our house. Said it had more gas in it then it actually did. Said we paid with a credit card we don't even had and we paid with cash.
JOSEPH G
Tire King
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenville, MS 38701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This is not the location that was listed on the website. Location needs updating. We had to drive around and luckily the location that we stopped at was the right location. - Would not have a reason not to recommend this location to a friend, but people will need to know the location ahead of time..
Damycah SReservation was cancelled and truck rented to another individual. I had to wait 2hrs for the truck to be returned before I could take the truck to be loaded for my trip. Insurance was omitted due to aforementioned cancellation and not offered again. When merchant was asked to go back and add ins, I was told it wasn't possible and that I had to call UHaul. I was forced to sign the insurance waiver because the merchant told me that he could rent the truck to another individual that was also promised this same truck if I didn't hurry up and make a decision. When UHaul was called, I was told I'd get a call the next day to add insurance. When I received a call to verify my drop off, that was also omitted due to the previously mentioned cancellation, I asked the agent to add the insurance. She put me on hold, then came back and told me it was too late to add ins. I'm very dissatisfied with the inconvenience I experience with this merchant. And was very uneasy riding from MS to TX with no insurance. If something had happened to your truck, I would not have been able to pay for repairs, nor replacement.
Patricia BGreat services
BARBARA PThe location provided great customer service and things were handled in a timely manner.
Carolyn S