I love her service she is well professional and friendly. Thank you for your help.Malaykumar P.
American Self Storage of Grove City
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Grove City, OH 43123
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The woman who checked me in and out was super nice and very helpful. The truck was clean and easy to drive. Pick up and return were quick and easy.Brandy M.
Very friendly staff serviceKetan K.
I will never use Uhaul again after the experience I have encountered the past few days, to start out the day before my pick date the location I picked had no trucks available so I was switched out to a farther location (big mistake). The next day I arrived at the location to pick up my rental, I arrived went through the app pick questions, before I leave I look at the gas tank and there is no gas cap. I immediately call Uhaul to see what we can do, this is 45 minutes past my pick-up time. I then have to wait another 60-90 minutes for a tow to come to bring me a gas cap. In the time I waited Uhaul never said it was okay to drive the truck without a gas cap, if that was the case I would have never waited 2 hours past the pick-up time. I had to pay more money out of my pocket to pay the movers I hired to help because I had to wait for a gas cap. I received a phone call this morning (November 22) from a field manager (Alex) here in Columbus, Oh. To start very rude, I couldn't even get a word in before the phone call had ended. But basically, the phone call was not resolved on my end due to having to waste 2 hours of my time on Uhauls issues. I will not be using Uhaul again for any future moves due to poor customer service. I am very surprised at how Uhaul handled this situation but not surprised.Kenya W.
The costumer service was excellent.Gregory F.