When advised by the one-way booking team of this pick up location is was not clear that the location was a u-haul partner and not a flagship store as such I did not receive the dolly requested with my rental. Also the partner was unfamiliar with how to add an additional authorized driver to the rental aggreement which required a long call and follow up support from contact centre. I appreciated that the truck was clean and in good working order. And the service I received at the pick up location was friendly albeit slow. I would recommend more training/support for this u-haul partner. Additionally, I would not recommend this location as it is not near my start location, nor close to those I know in the area.
Kia B
Auto Matters Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Guelph, ON N1E6A7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Using the mobile app was a pain.
Diane Ueverything is good
wahidullah nI picked up a truck today morning for 2 hours and I drop off on time which supposed to charge me around 60 dollars but the cut 128dollars from my credit card. I don’t know why?
Raghbir SThe gentleman working was very friendly and helpful
Rhonda B