First class experience
Michael B
Beer Zone
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbus, OH 43220
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was told to refill the tank as it was almost full, upon entering the truck it only had 1/4 tank of gas, I took pictures. The truck sounds like it was on its last legs. I had trouble using the online return truck so left the key in the box and told the lady at the store the truck was returned was there anything else she needed from me, she told me no. And now today I get hit with the full quoted amount (even though I was 12 miles under) and an additional $50 for returning late and gas even though I returned the gas back to 1/4 tank! This location are crooks and will be speaking to uhaul
Brian WI didn't like that the clerk took a picture of my driver's license rather than show me how to do it on my own phone. I would like confirmation that the image of my license had been deleted from his personal phone. Everything else went great!
Dana SAwesome customer Service
john kWe used this location years ago (had a good experience), but from this most recent experience, we were quite surprised to receive a receipt/charges for things that didn't apply to our reservation. Upon returning the Uhaul, due to website error, we were unable to upload the gas gauge photo (I explained that to the cst service rep over the phone), but we returned the Uhaul with the proper amount of gas, cleaned the vehicle, plus returned it a day early, yet somehow we still rec'd charges for those 3 items. After making a phone call via the cst service line, one of your reps was able to issue a refund for those items. *We are very grateful for Ruth's help :)*
Mary H