I was overcharged for the truck rental. I was charged for a six day rental but I only had the truck for 7.5 hours. The truck was turned in the same day it was rented. After being contacted by my bank of the large amount deducted. I then had to make several phone calls in an attempt to get a refund for monies owed back to me. The error has still NOT been corrected after speaking with several managers.
LEKEISA W
FlexPostal
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cypress, CA 90630
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very friendly customer service, was able get the keys very fast and work on my move. This place was GREAT!
Ryan NThis was the worst U-Haul experience! Location was unsafe. Truck smelled and it was filthy. I had to clean it and spray it for hours. Lock was stuck and couldn’t open it while being in the dark behind a store,, would never do this again!
GLADYS GBackup camera or back up sensors installed on the truck. Overall positive experience. What I expected. Owner of shop was very pleasant to work with.
Jonathan BNothing I can think of
Sara Z