Equipment was missing, location staff unwillling to help resolve stating they don’t deal with missing equipment or answer any questions pertaining to the rental…. Terrible!!
Mark S
The ATS Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hazel Park, MI 48030
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Kaila LCharged me for gas that was returned at 1/4 tank as requested. They didn’t check it when I dropped it of. Instead they charged the next day after telling me I was ok when dropping off. Shady practices.
Wallace HI went in to get a 15' truck paid and got the cjeck in lady who stated ot has 3/4 tank of gas went to the truck and it had 0 gas and wouldnt start.I told her she charged my card anouther 34.85 as a deposit for a 10 ' truck and I told her wth for its a smaller truck . I told her I wold need about 200 miles because Now I would have to make more trips from taylor mi to hazel park to move my things. She assured me she put 200 miles and one again said it had 1/2 tank of gas. Ot had 1/4 of a tank of gas and she tried to cjarge me gor 4 days after for the extra gas and miles I refused the 19.58 charge and just todat she tried to charge my card 23.58 I regused that charge. This place is scammers and frauds. 178.58 for a 10 ' truck. Hell no! I want my 34.58 back dont use this Uhaul period
Becky SVery quick at checking in and out. Staff was very friendly.
Heather R