I was very happy with the 6 by 12 trailer It was smooth on the road and I liked the low deck for easy loading I would rent again Thank youShawna L.
Erichsens Auto Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Highland, NY 12528
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Drop off experience could have been better. I dropped off keys but did not receive an email confirmation with a receipt. This made me worried that something hadn't been recorded correctly with the drop off.Sean L.
Customer service was poor and rude. Apparently only One staff member is equipped to handle a uhaul pick up and â€œhad to run outâ€ in the middle of the day leaving me to wait 45 minutes to begin the pick up process. I didn't receive a call ahead of time, or an apology at any time. I called in the am to confirm pick up and was told I could arrive any time between 2 and 5, I showed up at 2:40 and was left to wait until the woman returned. The response I got when I questioned them was, your appointment was at 2. Zero apology or compassion. I hope to cancel my next pick up from this location if possible.Phillip L.
This site did not have good wireless service - I barely had two bars and that was only if I stood in a certain location. This is bad because after hours pick-ups and returns require the internet. Also, the QR code did not work for the drop box. Since there was no one at the location, I had to call and wait a long time for assistance to help me get the van, and eventually they gave up on trying to find the lockbox with the key to the van and just gave me a small truck for which they could identify the correct lockbox code. This was terrible!Mary C.
Though Erichsen's was great, your app was a bit of a pain to use. It took several tries to get it to work, which was frustrating after a long day of moving.Penny W.