We had a horrible experience picking up our U-Haul. The U-Haul itself had a dead battery. We had to use our own vehicle to jump the U-Haul U-Haul had pop sprayed all over in the inside of the vehicle. The 24/7 pickup and drop off was ridiculous and not easy. We had to call in and have a representative to help us and they were great but I would definitely hold your U-Haul vehicles away from the provider that we picked up from. The conditions of where this U-Haul is stored is trashy and I do not think that they pay attention to the vehicles. They don't check them when they come back. They don't check them daily to make sure the batteries are charged. We recently had a large snowstorm and the vehicles were not cleaned off and it was not ready for me to pick up. I would not recommend you having your franchise there as it was not a good experience at all
Cathy Wendland
Peterson Garage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hillsboro, WI 54634
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Only difficulty was doing virtual check-out. Took an hour to figure it out, needing to call for help.
James DowI never received a receipt
Cheryl PuckettThis location and personal are first class. Excellent experience.
Richard Thompsonmy mistake i dropped it off at the wrong place,,,all was good after i contacted the correct people and peterson garage accepted it, so happy cuz i live 143 miles north of hillsboro,thank you for helping me out
Terry Frederick