Manuel G. on 9/6/2016
Rating:
This was not my preferred drop off. There is a U haul right outside the gates of my new homes location in Hot Springs Village AR but was sent to the city of Hot Springs which is 45 minutes from my home.
|
Susan S. on 9/4/2016
Rating:
The office staff was super kind, but the lady who answered the phone when I called to inquire about an extra day rental because I MIGHT be a few minutes late was extremely rude and unprofessional. Caused them to lose out on another day's truck rental and any future business from me. But I appreciated the kindness and professionalism of the others I encountered there.
|
Sally S. on 8/31/2016
Rating:
Did not have good knowledge of towing equipment and were not helpful with car towing equipment.
|
BARRY B. on 8/29/2016
Rating:
Excellent customer service, very friendly
|
Gail B. on 8/26/2016
Rating:
I have rented from this location a few times and I have always had a great experience.
|
Steven W. on 8/11/2016
Rating:
Great service. Very helpful.
|
kristyn h. on 8/10/2016
Rating:
Great place and easy location to find.
|
HERSHEL M. on 8/7/2016
Rating:
Great service
|
Joel F. on 8/1/2016
Rating:
The two sales people were excellent! I admit that we talked too much with them but they made us feel at home after my mother's funeral and the long drive to Arkansas. The two also worked very well together and I got the sense that the entire operation had exceptional teamwork. Very happy overall with the service and we'll recommend it highly!
|
JACQUELYN H. on 7/28/2016
Rating:
The truck was clean but it was a nightmare to drive over 35 mph. Steering was very loose and it seemed like the tires haven't been balanced since the day it was new.
|
Margaret B. on 7/21/2016
Rating:
I have enjoyed my experience with U-Haul, the 20 ft truck drove like a regular Ford SUV. The service was fast but the location was a little hard to locate. But would not hesitate recommending U-Haul truck rental to anyone traveling or moving along with first month of storage free. The amenities offered are exceptional. This was a wonderful experience. I will be utilizing their services again. Thank you
Margaret Brim.
|
RAY A. on 7/15/2016
Rating:
Very helpful and friendly staff. Best U-Uaul facility I have ever found!
|
RAYMOND A. on 7/12/2016
Rating:
Very friendly, efficient staff.
|
Ed K. on 7/12/2016
Rating:
Car hauler was missing a chain. Two other haulers were at this location. When we returned, we noticed they both had two chains
|
R Curtis W. on 7/11/2016
Rating:
The ladies in the office Saturday morning could not have been more helpful, kind, and professional.
|
Emley C. on 7/2/2016
Rating:
I reserved a 26 ft uhaul a week in advance and when I called they said they do not have one sent me to another location then that location told me they do not have it either. It was a desaster ! The nice gentlemen at the temperance Hill office did finally find one. Unfortunately I won't be using uhaul again in the future. It was too stressful having to be out of a house a certain time with no moving truck. Cost me extra money and time.
|
Daniel G. on 6/27/2016
Rating:
Very helpful - everything went perfect!
|
BRANDON A. on 6/23/2016
Rating:
Very well satisfied
|
Branden M. on 6/22/2016
Rating:
Well maintained equipment, above average customer service
|
David B. on 6/19/2016
Rating:
My family has rented 3 trailers in the last 4 or 5 weeks, picked them up all at different locations and the staff at every location were awesome. All pleasant to deal with, all a pleasure to deal with. Well trained personell.
|
TIMM P. on 6/15/2016
Rating:
Great customer service
|
JAMIE S. on 6/12/2016
Rating:
I booked my pickup at a different location in a different town. I wasn't informed that you'd changed it until the day before as I was on my way there.
|
Richard M. on 6/5/2016
Rating:
Keep up the good work. Good people and excellent service! Highly recommend!
|
Julian M. on 6/4/2016
Rating:
This is the best Uhaul franchise. Everyone is courteous and friendly!
|
Jessica B. on 6/2/2016
Rating:
At this location, the lady working to help me was extremely friendly and helpful. I recommend this location very highly. 5/5 stars!
|
|
|