I declined the additional insurance when reserving online, but was charged anyway. Called customer service and they reversed the charges.
Joyce C
Stop N Save
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Salem, MA 01970
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
They didn't have the furniture covers I had rented well in advance. Did not really know much if anything about the vehicle other than what it was, 10' truck. How many milles per gallon, tank size. Passenger side door did not close easily. Cabin air vents hardly had any air coming out of them even at high. Do you guys ever change the air filters? My car's 'low' setting is better than the truck's high setting. At least defrost air flow was sufficient to keep the windshield clear.
Jeffrey BSnow and ice on the roof of the vehicle was never cleaned off days after it had snowed. Chucks of ice came off the roof as I traveled to my destination. I had to drive extra miles to avoid the highway for the safety of other cars
ANGELO CThe drop off location was fine and the staff person in the gas station was helpful. When trying to return the truck through the app, I didn’t get a chance to take photos, there was some leaking inside the cab of the truck and I do not want to get charged for that because it was given to us like that.
Jassmin Pvan wasn’t clean and passenger side window was broken and all trash was in front cabin and now i see the cleaning fee
Muhammad K