The equipment was faulty and not in good working condition. I spent equipment before next customer use. I almost returned the towing dolly but able to rig one of the straps holding the tire down as it was cut and too short on the passenger side.Shaun H.
Splash Once 10.0 LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Jacksonville, FL 32211
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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There was no one there to assist. An area manager had to come and assist in renting out the trailer. The manager was awesome, and the equipment worked fine. I don't think the location represents Uhaul very well.Torben R.
Great customer serviceAnthony B.
It was a complete dump. Run down parking lot. No instructions. I hated this entire experience.Olivia S.
The pick up location was in a questionable area, not a uhaul store, behind a smoke shop. The man who helped us was very nice, but we stood in the back of a questionable shop and did our business. We rented a 26' truck that was was so loud we couldn't hear each other talk in the cab and it smelled of exhaust fumes. We almost had a wreck because the truck would not accelerate as we entered a major highway. We realize at the end of the trip that the catalytic converter was missing on the truck. If we'd know all of this before we loaded the truck we would not have put our lives in danger.PAMELA K.