U-Haul Moving & Storage of New River

U-Haul Moving & Storage of New River

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Address

425 S Marine Blvd
Jacksonville, NC 28540

(910) 455-2717

Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Jacksonville, NC at U-Haul Moving & Storage of New River

Moving to or from Jacksonville, NC, 28540? Get FREE truck rental rate quotes at U-Haul Moving & Storage of New River. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Jacksonville, NC will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of New River

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Jacksonville, NC.

Cargo vans and pickup truck rentals in Jacksonville, NC

U-Haul cargo van rentals and pickup trucks in Jacksonville, NC are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Jacksonville, NC, 28540. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Jacksonville, NC, reserve a van for your moving needs from U-Haul Moving & Storage of New River!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Jenna G. on 2/2/2016
Rating: 5 out of 5 stars

Great service and really friendly employees!

HEATHER R. on 2/2/2016
Rating: 2 out of 5 stars

I WILL NEVER USE UHAUL AGAIN. I advise anyone not use u haul as well. Charges, fees, cost were verbally explained completely incorrectly. I very specifically asked if the Ubox storage charged up front or after the first month. I was told no up front charges at all for the Ubox. The only initial charge would be for the truck, gas and trailer. $600+ the very next day, once you my money and all my stuff, I was blown off and disregarded, mgmt told me "too bad, just the way it works, sorry YOU misunderstood". Now.... yesterday, 2/1 with ONE week to go to close, I recieve an email invoice. Stating the initially quoted $78/ ubox, now payment of $86/ubox is due on 3/1. So good, ill be charged for the one week when I pick them up, not even going to fuss about the extra $8/box, not worth it. Today I view my bank account and Uhaul has charged me for the full month. THE DAY AFTER I RECIEVE AN INVOICE WITH PAYMENT DUE 3/1 CLEARLY STATED. Just to be certian I didnt miss something, I check my email for a uhaul statement for a 2/1 withdraw. Nope. Not there. Ok, so I go in and talk to the representative, she says "yea, I see what your saying, and they should only charge you per day, but honestly im not really sure. Hopefully theyll give you a refund. Here, call my manager, I dont know what to tell you." SERIOUSLY!?!?!?!?!?!?!?!

MARLENA B. on 2/1/2016
Rating: 3 out of 5 stars

We were charged for an extra day. When I called and talked to them about it I was told I had to wait for a manager to call amd return my call. He called but I didn't have the card. I called back and the guy that answered stated he was new so I needed to call back on 15 minutes. I called back and instead of getting another associate I was told to call Customer Service and explain the situation to them for refund. So, even though this was not our fault and even though we turned the truck in on time we still have to wait for a refund that apparently I have to wake up at 7am in the morning to try to attempt to get....again. I was patient and understanding at first. Now, not so much. We are a military family that has a new baby on special formula and just moved. $64.00 may not be alot to some people but to us its 2 cans of formula for our baby. Other than this mistake, they were alright but in will not be going back to this location

GEOFFREY K. on 1/17/2016
Rating: 5 out of 5 stars

Great service

Roger P. on 1/15/2016
Rating: 5 out of 5 stars

Manager was very nice and very professional. Made renting a truck a very easy process! Thank you for your help!

LATECIA W. on 1/11/2016
Rating: 1 out of 5 stars

They over charged me and it was a horrible experience.

JOHN G. on 1/4/2016
Rating: 5 out of 5 stars

Went the extra mile to help with a hitch problem on my vehicle!

CHRISTOPHER B. on 1/3/2016
Rating: 5 out of 5 stars

One-way rentals should not be the fixed fee. If equipment is returned early, the remaining days should be pro-rated. This will effect if i use rental services for future moving.

JEAN S. on 1/1/2016
Rating: 5 out of 5 stars

I do not remember the guys name but he was very friendly. Great customer service at this location.

JAMES E. on 12/31/2015
Rating: 5 out of 5 stars

All was great!

NATHAN M. on 12/31/2015
Rating: 3 out of 5 stars

When I rented the uhaul van it said on my contract that it was dispatched out at a full tank and that was where I needed to fill it. I understand I was suppose to check before leaving the lot but I noticed after I pulled out it was at a half tank. So I ended up giving uhaul a free half tank of gas.

TRYLER B. on 12/30/2015
Rating: 4 out of 5 stars

They got us in and out very quickly it was much appreciated!

TREVELL S. on 12/28/2015
Rating: 5 out of 5 stars

I've rented twice in the last week and Customer Service Rep Amanda made this move so much easier for me. She knew exactly what I needed and she made sure everything was up to par customer service, equipment, and cleanliness. I would recommend this store to anyone. The customer service is top notch and the equipment is kept up well past average. I just want to say thank you to the staff that helped make this move a smooth process!!!!

jason s. on 12/22/2015
Rating: 1 out of 5 stars

This business is set up to scam you. No wonder the owner has to carry a 45 Pistol and threaten his customers on arrival by pulling out a knife after the sale.

jeff b. on 12/20/2015
Rating: 5 out of 5 stars

Staff was very friendly and courteous. Assisted in getting me in and out quickly. Best service I've experienced in a while.

STEFAN M. on 12/15/2015
Rating: 5 out of 5 stars

Nothing, outstanding customer service.

Angela C. on 12/12/2015
Rating: 3 out of 5 stars

I was told at pick-up @ 9:30 am I WOULD NOT BE CHARGED ON MY CARD until I returned the trailer.....it was taken out not even 2 hours later of my account!

DENNIS M. on 12/8/2015
Rating: 5 out of 5 stars

excellent customer service

MICHAEL C. on 12/6/2015
Rating: 3 out of 5 stars

My reservation was confirmed for a 27' truck but was informed at the location that the truck was not available. As a result I was given discounts to make up which was acceptable.

KEVIN C. on 12/1/2015
Rating: 2 out of 5 stars

The store closed at 5pm on Sunday. I showed up at 5:07 to see two employees right inside the door chatting but they would not address any customers. I didn't realize UHaul had unionized.

Daniel T. on 11/22/2015
Rating: 5 out of 5 stars

Great experience!

MICHAEL W. on 11/21/2015
Rating: 3 out of 5 stars

The manager kept trying to push us to bring the truck back early. We did an in town move and did not want to rush. We tried to explain that and he kept telling us what an average move time took.

Dana S. on 11/17/2015
Rating: 5 out of 5 stars

I was extremely happy with the service and care taken by the gentleman that took care of me. Thank you for making this a great moving experience.

MICHAEL DAVIS T. on 11/15/2015
Rating: 5 out of 5 stars

Manager helped fix the truck odometer discrepancy.

DEHIA C. on 11/11/2015
Rating: 4 out of 5 stars

The customer service is great! I don't however like how uhaul puts a hold on checking accounts then waits to take the money a day after they are supposed to. It has put me in the negative two different times I have rented on my bank account.