These people gave me my Uhaul on empty and then charge d me 100 dollars for bringing it in empty
SHARRELL P.- Missouri MO
- Kansas City
- 64130
Moving Truck Rental in Kansas City, MO at Prospect Party Shop
(U-Haul Neighborhood Dealer)
5314 Prospect Ave
Kansas City,
MO
64130
Contact Us
5314 Prospect AveKansas City, MO 64130
Services at this Location:
Hours
- Mon-Sun: 9 am - 9 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Kansas City, MO 64130
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
-
Moving Trucks
We have the largest selection of new trucks!
-
Trailers & Towing
Our cargo and utility trailers start at $14.95!
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 1.0
The location is in a liquor store in the hood! The system was failing. They do not print receipts . My rental contract did not close until 5:00a when I dropped the vehicle off at 7:50pm. With no receipt.
TERRI A.- Rating:
- 2.0
This location was poor; the gentleman working was OK in customer service. He did not perform checks of the vehicle, lights, cleanliness, nor loading proper moving blankets and dolly as requested.
NICHOLAS A.- Rating:
- 4.0
Make sure all associates know where the keys are and how to get them thank
keith C.- Rating:
- 1.0
Kept trying to overcharge me and took more money multiple times
Kalee P.- Rating:
- 4.0
The car hauler was missing the wires needed to connect the lights
CHRISTOPHER R.- Rating:
- 5.0
Everything went smooth wasn't any problems
Timothy W.- Rating:
- 5.0
My experience warrants no improvements
Kia T.- Rating:
- 1.0
Customer service was poor. He had an attitude when I picked up the truck and when I dropped it off. Never gave me a receipt/contract. He said someone stole his dolly and that he wasn't going to charge me for it. He ended up charging me for a dolly, furniture pads, and insurance, and I didn't purchase any of those.
Lucas M.- Rating:
- 1.0
Everything. Customer service needs to be way better. I understand the neighborhood but don't nobody wanna be treated like shit.
Zirleshia C.- Rating:
- 1.0
I will Never use this company again!
barbara W.- Rating:
- 2.0
Took one whole hour to get the truck.
Arif T.- Rating:
- 3.0
Better customer service and accurate information would have been nice
Richard W.- Rating:
- 2.0
Dropped the truck off at 9:47 PM, but did not get checked in until 12:46 PM the next day, costing me an extra $40.
Russell B.- Rating:
- 5.0
The tablet could work a little better but other then that it was fine
Jessica W.- Rating:
- 5.0
The services rendered was adequate. Will patronize next time.
Oluseye A.- Rating:
- 4.0
No complaints! I was assisted by a knowledgeable associate.
CLARAISE H.- Rating:
- 2.0
Very Unprofessional
victor M.- Rating:
- 1.0
I was over charged my card was charged more then my paper work said
Marcelette W.- Rating:
- 1.0
They charged me for equipment I ordered but was not made available to me. They put my payment through twice and when they refunded the money for it they didn't even refund the correct amount.
Courtney W.- Rating:
- 4.0
Customer care was well handled.
David P.- Rating:
- 1.0
This location should not be a UHAUL affiliate. It is in a questionable neighborhood. As a woman, I would not feel safe going alone. I had reserved a truck, dolly and pads. They only had the truck which was dirty and almost out of gas. I didn't get a picture of the dirty truck because I just wanted to get out of the neighborhood. My reservation was for 9am. I arrived on time but the clerk working was unable to help me. I had to wait until 9:30 for the clerk to arrive. I then had to travel to the location I had originally requested to get the other supplies. They was very busy so we waited in line there. The location I picked up the other items from was very accommodating and apologetic for my experience at the other location. You need to keep your customers safety in the forefront!!!
Janna P.- Rating:
- 5.0
Keke did everything she could to make my experience the best it could be! She deserves a raise.
steven R.- Rating:
- 5.0
quick and easy rental they take care of you
Dion W.- Rating:
- 1.0
This was the most unprofessional experience I've ever had. They were late 30 minutes then said I used more gas than was even in the vehicle. I was overcharged$100.00
Camille M.