Not blaming the local store, but the overall experience was terrible. Rented a truck for 3 hours. Started with 1/2 tank of gas. Drive a total of 48 miles. The check engine light came on. The tank gauge dropped to empty. I refueled almost 20 gallons which filled the 38 gallon tank letting me know it still had gas in it before I refilled. I explained this to uhaul but they still charged me a penalty for an empty tank. And to refuel. And other nonsense. The area manger made this decision. My option to avoid this was to wait hours for roadside assistance to come verify the truth even though I returned the vehicle and we were waking distance from gas pumps. Worst experience tenting ever.WILLIAM VERNON J B.
Moving Truck Rental in Katy, TX at Storage Plus of Old Katy
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Katy, TX 77493
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very friendly ,. Helpful ,. Happy Great folksWILLIAM KEITH R.
Everything was great.Michelle J.
There was damage on truck that wasn't marked or recorded..the truck was dirty and upon return they tried to charge me over 1000 miles in driving when I only drove 12Marco R.
Don't rent from UHAUL!Xiomara M.
Excellent staff and very professionalScott R.