I am absolutely blown away by the exceptional customer service I received from Bobby,military friendly and she went above and beyond to resolve my issue, answering all my questions and concerns with patience and professionalism. The response time was lightning-fast, and the solutions provided were tailored to my specific needs. I was treated like a valued customer, not just a number. The level of empathy and understanding shown was truly impressive. I've never experienced such outstanding customer service before, and I can't recommend this location enough! She truly care about customers and have earned a loyal customer in me. 5 stars isn't enough - I'd give them 10 stars if I could,the others 5 stars will be just for her!Keep sharing the love around as you did towards me today and may God bless you! Truly yours,Dj
Djibrill I
AmeriStor Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Killeen, TX 76542
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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My experience was excellent. Mrs. Bobbie went above and beyond for me and my family during our rental experience. She shown care for both the equipment and our welling being while operating the equipment. This location will definitely be our "go to" for our next move.
Stephen SThe Uhaul on Elms Road in clean with the most horrible experience that I have experienced. The equipment was disgusting. It was dirty and filthy. Also all my experienced a huge breakdown with the engine locked when I was driving on highway 130 I don’t think I would recommend this place to anyone else.
Lorena PI was accommodated and the agent did everything she could to help I recommend this U-Haul
Elain GThe little gal that helped me out had absolute fantastic customer service. Talked me through the whole process and made check in and check out super easy. For a person who doesn’t rent uhauls often she made it very painless
Eileen A