Stop having your customers use the app. It has not worked correctly the last 2 rentals. I purposely put the time for when a person would be there so I wouldn't have to use the app that doesn't work.Quentin C.
Moving Truck Rental in La Junta, CO at RNA Enterprizes
(U-Haul Neighborhood Dealer)
La Junta, CO 81050
(Drive East on 6th street will turn into county road AA)
Services at this Location:
- Mon-Fri: 9 am - 2 pm
- Sat: 9 am - 12 pm
- Sun: Closed
Special Operating Hours
- 6/24/2021 - 6/26/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in La Junta, CO 81050
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very nice and very helpful.ROBERT H.
Fix the website bugs when turning in equipment.Robert A.
No phone internet service. Refused to do counter service even though we requested.Mark S.
I felt a little insulted by the bill I received for cleaning the truck and the comment about the picture that I took of the dash. The picture did clearly indicate the mileage and gas level despite the comment on the receipt. I apologize that I did not sweep the truck and fold the blankets. Perhaps your representatives should make a point of communicating that refolding the blankets is expected.Dean R.
The attendant was very rude and not helpful at all. I had a hard time processing everything by phone because I'm just not good at using current technology.. It would be wise to have someone who can be helpful!! Otherwise I would not recommend this certain place!!susan L.
The trailer that I used was excellent. The negative everything was the check-in and checkout process. This was the first time that I've used U-Haul. And like I said the equipment is excellent. But the check-in and checkout process is undesirableJOHN T.
Fast friendly service.Scott L.
Was a hassle from the start. Then they OVER CHARGED. I STARTED A CLAIM AGAINST YOU.....Cindy H.
Worse experience ever. Very unfriendly, rude, and inconsiderate person at the location. No help or support. Never been treated so disrespectfully. I would not recommend anyone work with this location, I would travel a 100 miles before working with this location. Took over an hour to get the truck.Lance O.
Returned a day early when store was closed.Corina R.
9-2 Hours are so short. Didn't answer phone during business hours. Confusing answering machine message about drop off. When I finally met the with a physical person she was very kind and helpful.Justin M.
I was told that I cant return the unused boxes and i should take it to Pueblo Oklahoma which is 83 miles from my location.SHAIDA K.
The lady that runs this location is extremely helpful and wonderful to work with. I would recommend this location to anyone in need of uhaul equipment or supplies.Teresa T.
Not very impressed with service at this locationJoshua S.
Dolly had a broken Fender. I pointed it out and the lady just nodded.Arthur N.
First the lady in the Office was "sharp tongued, and not friendly at all"... I asked her if I could just pickup the 15 ft Truck at that time 0930, and come back in the afternoon 1500-1600 for the Dolly, she told me NO that she was leaving at 1330 and I would have to be back by that time!. As I explained to her, there was no place the park the Truck AND the Dolly at the location we were loading at. Have to pull in 100ft and then back out. As you know that is nearly impossible with a Dolly. We had to drop the Dolly at a Gas Station about 1/4 mile away from the House, not a good thing to do for a 68yo guy.. She did not even go with me to check the Truck out, instead went and stood on the other side of the Yard by the Dollys.. The Truck was very DIRTY and had bug splatter ALL OVER THE WINDSHIELD and front of the Truck, I stopped at a Car Wash and sprayed off the bugs!. My friend John helped with sweeping out the 15ft box, as my Wife could not get in there.. I have used U-Haul for 5 Rentals in the past 3 weeks, we had to move from 2 locations in Texas to Colorado, and then BACK to Texas for our Work!. And I even WORKED at a U-Haul in St. Louis in the 1980's, we would have caught HELL from our Boss for a Dirty Truck!. One of the Rentals an "In Town Rental" (Fredericksburg, TX forth week of July) of a Dolly for 3 days never did appear on my Account Page.. This Drop-Off Lady was not very friendly a few Days earlier when I dropped off the big 12 ft Trailer, I just figured she was having a bad day or something. I had to stand at the counter then while she did a reservation on the phone. Do you really make a person standing in your Office wait while you do a Phone Call?? Times have sure changed in the U-Haul Company. She even made me to a 2nd Assurance after having just dropped off a 900 mile Rental Trailer a DAY EARLY, just days before.Arthur N.
Not the location we wanted, she was not a pleasant person. Called and threatened to have our car towed. Very stressful and she put more in us.JULIAN C.
In remote part of the town.ARTHUR N.
Everything was great. Just need to have one or two more smaller trucks. But overall it was nice to have the business so close for people. Thank youDAVID G.
I opened 11 lockboxes to find one key: not for the 15 foot truck that I requested, but a 10 foot truck instead. Then that particular truck did not contain the utility dolly that I had paid for.Dean R.
i had to leave the truck without checking in due to the place being closed, the lady who answered the phone when i called was extremely rude . she told me that i leftit the parked halfway in the street which was not true as several towdollies was parked between the truck and the street,also the place is not easy to findMARSHALL S.
Everything was good,customer service agent was very helpful.Paul C.
I dropped off after hours. I used my phone to do the drop off and to pay for my extra day off use. The place is clean and there are cameras everywhere, so I felt secure in the drop off. Checking the trailer in online was so easy! 5 Stars!Donna W.
Great peopleGERARDO T.