Drop off was seamless. The person I dropped off the key to was very friendly and helpful.MONICA H.
Moving Truck Rental in La Mesa, CA at Keg N Bottle
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in La Mesa, CA 91941
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I reserved the truck that I needed online hours ahead of time. I even uploaded my driver's license. I called the store to around the time I was to retrieve the vehicle just to inform that I was on my way. The in-store employee didn't know anything about my reservations, nor was he aware that they even had an operable vehicle for me to rent. He had to call his boss and sort things out. The in-store employee then called me back to inform me that the tires, and other maintenance had been completed and I could use the truck. Upon arrival, I had to call the employee's boss from the store phone because the in-store employee did not know how what needed to be done. The exterior of the truck was dirty, there was a fast food soft drink left in the cab. whIch we noticed while loading a piece of furniture. I needed the truck for longer than I actually used it. The truck was driving uncomfortably, and then I notice the dash reads that the tire pressure is low. I ended up parking the truck at home and making several trips with my van to complete my move. There absolutely NO leg room, the secondary driver I added who is only 5'9" couldn't even drive. The employees were nice, but it turned a small, quick job into a very lengthy job. I have never had this sort of service at U-Haul.SYDNEY S.
Great jobOneil G.
Truck was not clean. Had to clean the cargo area before I used it. The wind shield was not clean. I received a parking ticket while parked in the pickup location!!!William S.
Only thing that came up,is when I was told there was a full tank of gas..I topped off the tank after driving less then 10 miles...it took over 7 gallons to fill...so the tank was no where near full...other then that...U haul is #1 in my book...This move has transformed my life.. Thank you!Gary P.
The owner was amazing! Very happy with this location and will use them again.Janine P.
Seriously lose this model. No sign, nobody there knew anything about the return AND then were about to direct me to drop off the vehicle at another location. We walked out after 15 minutes of listening to the same thing despite the equipment contract's clear direction to drop this vehicle at this location. Seriously bad and never again.Michael W.