If I make a reservation , I would expect it to go smoothly. I was rescheduled twice each time further and further from my Home. Your new policy Sucks
Zach D
Food Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lakewood, CO 80214
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Customer Reviews
- 5.0 Average Customer Rating
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The drop off took forever. The guy trying to check my return in seemed clueless or lacking the training. I finally just downloaded the app and did it my self and handed him the keys.
William CThe truck exceeded my expectations and had plenty of space for my needs.
Joseph EI also emailed a reply from the receipt I received but the guy I rented from here was so sketchy. Told me there was a dolly in it, there wasn’t and I had to come back for it. Then he charged me for two dollys. Left more gas in the truck than when I picked it up, but he charged $35 for gas. Also only had 40 miles to empty when I picked it up, tried to tell me to buy gas from his gas station. Then ran up the miles 4 more than what I left it at. Just scams all around.
Kyle CThe truck hadn't been swept out. Gas tank was at 3/8 of a tank. They didn't have the dollies and furniture protectors I ordered.
Paula D