Store representative was very courteous and knowledgeable of the equipment. I would highly recommend this location.
Darryl G
Springtown Exxon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Livermore, CA 94551
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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My complaint isnt really where I picked it up but you as a corporation sucks. Not only did I have to go to a different location from the one I selected no one offered to drive me there I had tondo uber. I never got any enail phone call etc to let me know the location has been changed. The people on the phone could careless about you
David Lthe owner or manager , an man my age approx 66, was so helpful an having to operate the convince gas store at same time , he does very well, just the fact of this man is why I came back for a second rental an potentially more, the only issue is unable to drop off trailer as in app as I have with multiple Modesto ,CA locations. so I can explore my time. an not having to wait till opening time , one other issue is when I tried calling to info this location that I was running late , the number listed go to a fax machine , I the. has to get the uhaul national person involved ton get into the this location , again the man that serviced me went above so many. an I told him so face to face , respectfully Mr purcell. Purcell energy coro
Bill POscar was the best. He was informed, professional, kind. Well done!!!!
Genevieve MU-Haul made it VERY clear I needed to return the 26' truck to this location or else I'd be charged a fee. My usual location is a full-blown U-Haul store and easy to access. The location I was required to return the truck can only be accessed by a particular route (you can only make a right turn in), and it is part of an Exxon gas station. I returned the truck and headed inside, but once inside there are so many racks of items for sale by the Exxon food mart that you can't easily see the location of the U-Haul counter. The gas station attendant told me where to drop the appliance blankets, and that's where I could almost see the U-Haul counter. I dropped the blankets and then the attendant told me to leave the truck key with him. I asked him three questions to which he simply said he did know the answer, and then he finally said, "I'm not a U-Haul employee, the U-Haul guy is not here right now." Why not state that at the outset? Why am I being required to return the truck to a site that doesn't have U-Haul personnel available? I used the app to return the truck and at least it worked better than during the pickup.
Thomas G