Specify a drop off location. I was never sent another email or text about it, and they wouldn't let me drop it off where I was scheduled I was also told that I would be given a free day because of it and they charged me
Moving Truck Rental in Logan, UT at DD Heavy Towing
Moving to or from Logan, UT 84321? Get FREE truck rental rate quotes at DD Heavy Towing.
Get FREE moving truck, pickup truck and cargo van rental quotes at DD Heavy Towing
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Logan, UT.
Cargo vans and pickup truck rentals in Logan, UT
U-Haul cargo van rentals and pickup trucks in Logan, UT are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Logan, UT 84321. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
It was extremely easy renting a truck. Thank you for this service
Worst experience ever with a Uhaul partner. Called after a communication error in which I was late. He sounded like "Hank Hill" from King of the Hill, chided by lateness, acted like he was a parent. Shop could be a set for a Coen Brothers movie, dusty, dirty old towing garage. Did not make we feel understood or valued.
The man working could not have been more dis-interested to help me get my truck. The system was down, and he went on a bizarre rant about how "The Russians" were hacking the white house, The Pentagon and U-haul. I showed up at 3:30 to get my truck, and did not drive away with it until 8 that night. He made it abundantly clear that he was leaving at 5 PM on the dot, regardless of if I had my truck or not, and he refused to attempt to do ANYTHING. He did leave right at 5, and I was left on my own trying to figure out how to get my truck in spite of the system being down. I was hung up on by Uhauls system twice after waiting for over an hour, and I also attempted to chat with an agent 3 different times that never went answered. I finally had to call the emergency number for accidents, and they promptly answered, and after explaining my situation passed me to a customer care agent who was attentive and very helpful. Because of the system outage, I lost all the help that I had planned for my move and had to do it all by myself, setting me back an entire day for my move. I would sincerely hope you read this, and if so, I would appreciate a refund.
The owner was very helpful and was able to back the trailer into a tight spot for me. Really nice guy and had a collection of cool classic cars.
I was being told not to rent the truck for so long. I needed for a week and I got it for a week. I was afraid I would run out of time, so I called and the person on the phone was rude and told me that a lot of people want to use that truck. That he will charge me a weekend fee if I don't bring the truck back on Thursday. He was very unprofessional and I will never go to that location again
It started out awful from the get go. We arrived right at our scheduled time first thing in the morning and no one was there. The website wouldn't allow us to check in and said we had to wait until they opened which was fine because they should have been opened by then. However, nobody was there. Then another customer comes and still nobody there to help either of us. When the guy finally got there, all I can say is he was just an all around jerk right from the beginning. He yelled at us as we walked in the door, â€œclose the door! We don't live in a barn!â€ Then he told us the reason it wasn't letting us check in was because we screwed it all up for all sorts of ridiculous reasons- one of which being that we used google instead of bing. We didn't use either, and seriously what does a search engine have to do with their website?!! I seriously have never had such a horrible experience with someone who should have had some customer service.
One of the guys was professional and polite. The other was a nasty jerk. Love U-Haul. I will not rent from this location ever.
I would have chosen a different drop off location had I known the trouble we had to go through to find the right place.
Horrible customer service. Giving me a guilt trip... dumb. Enjoy my 125 for some bullshit. It's all good tho. Maybe I was giving you some work to do. Although I did not travel with paint I ll take the fall and pay. Throwing unfolded blankets to cover it up!!! Dude I just moved across states by my self - loading and unloading In 2 days after getting a call randomly letting me know a truck was going to be available earlier when having to request 3ish weeks in advance, ugh yeah it keeps going and don't want to waste my time with this company. Did I mention I am a Family of 5? 3 kids running around... I will defiantly be steering away at least 5 people if not more away from U-haul. So you can go kick rocks. Yup never U-Haul again - I have learned my lesson. Each time o have rented this month alone - Horrible customer service, don't listen to me as a customer, giving me a guilt trip? How is this business? Don't care about the 125 cleaning fee.... just stupid - Y'all don't listen. What goes around, comes around - Promise you y'all will get yours. Washing my hands of this. Enjoy ðŸ˜‰
No waiting in lines smooth process
We were charged a cleaning fee! We used it so little I feel that it was a rip off... Another hidden charge without any explanation
I was charged for the safe travel insurance. I cancelled this insurance when I made my reservation online. My agent with Farmers told me my policy covered me and I didn't need the insurance,
The man was unfriendly, barely turned around from his desk to talk to me, belittled me for not knowing how to unhook a trailer. My recommendation would be to find another U-haul dealer in Cache County, or at least a second one so that people don't have to go to this guy.
They have to wash the truck it was not washed In side or outside but I thank you for all your help It was low on oil I topped it off and I hope you have a great weekend from Gerald Wilson 435)724-1067
Drop off after hours was confusing, thought I could do it on my laptop but had to return to the drop off site and use cell phone so the system could verify I was at the correct location - ??
They were professional all went well.
I reserved my U-Haul online for a specific location. Understandably, the location did not have the size I needed and directed me to a location 20 miles away. I preferred to not drive an empty U-Haul 20 miles, but had no other choice. Little known to me, the truck that I was provided was a local truck and was supposed to be returned to that same location. After I dropped it off at my local location, I got a phone call from the other place wondering where their truck was. I immediately tried to contact my location but it was a Sunday and they were closed. The next day I was called by my local location, given the keys, and I returned the truck to the location at 10:30 am (I was supposed to drop it off the day before by 9:00 am.) I AM NOW BEING CHARGED FOR 3 days rent when I only had it for one day. If you are going to assign a local only truck to someone, please let them know and don't just hope they double check their contract. When your website guides you through the reservation process, drop off location is not required. So naturally I didn't think anything of dropping the U-Haul at my home location.
When we went to pick up our uhaul van there was a car parked in front of it barely giving us room to get it out. It took us almost 30 minutes to get it from the parking spot with a lot of â€œturns and backing up and turning the wheel againâ€. When we mentioned it to the owner, he was very rude and just basically said it wasn't his fault. We changed our reservation and asked for no blankets. We accidentally included them the first time we ordered and we still got them and were charged for them. The customer service overall was horrible.
Be more friendly and helpful. Visitors to the office cannot read the minds of the people who work there. I was offended by the condescension and unprofessional behavior of the person working.
Fire the guy with the long hair, nothing but extremely rude and unhelpful.
Provide more prompt customer service and have better communication with your location managers. We were on the phone waiting for help for 45 minutes before anyone could do something for us. It was very frustrating, especially since the issue we were dealing with had nothing to do with our own mistakes.
My only problem was with U-haul's online process for checking in. I went through all the steps just like it asked, filled in all the info, received confirmation that the check in process was complete, and then still had to do the check in process in person because it didn't go through.. Not very user friendly.
A few people, including myself had issues with the online pick-up at this location, the gentleman helping us was okay in attitude and customer service. The truck had dirty windows.
It was very difficult to find a place to park the truck because the lot was so full. Also, we completed all the truck return steps online and just had to drop the keys in the box. However, when we went to put the keys in the box a man who worked there insisted on seeing the inside of the truck and writing down the mileage even though we had already done that. It slowed us down and was a bit frustrating.