Immediately after I put $75 gas in the tank, the check engine light came on. I was told it was ok and to drive it anyway and to call uhaul if it broke down (I was travelling on I95) They offered a different truck which had no gas in it but would not reimburse the $75 I had just put in the first truck. Finally came to a resolution but it was absolutely ridiculous.
Sandra Puglia
Margate Marathon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lutherville, MD 21093
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Customer Reviews
- 4.0 Average Customer Rating
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Nothing!!!! Thanks guys as always!!!!
CRAIG HARGROVETruck was old dirty , check engine light on . Only 1/8th tank gas. Person at counter was ok but not exactly welcoming or friendly. Typical gas station Uhaul location , wade your way through all the vape and tobacco paraphernalia to get to the counter. But the truck got the job done !!
Dennis LockCustomer service did not provide good service
Mohammad jalalianI reserved a uhaul and they misdocumented mileage from the previous use. They told me it was my fault that I didn’t double check miles before leaving and they refused to reimburse me when it was obvious I didn’t travel the distance they indicated based on pick/return time, and gas tank documentation They weren’t helpful and seemed unwilling to help me through this mistake they created. Terrible customer service
Lexus Wicks