The signage was terrible. It felt like a back alley transaction. The guy who helped us was not in any u-haul uniform or truck. We basically didn't think this was a “real†location. The guy was great though and helpful. He had the needed cable for my truck on hand and knew the process. He was able to answer our questions and coordinated the pickup well.
Mark W.
Roadside 24hr Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Redwood City, CA 94063
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The provider who checked me in and checked me out was super helpful. Waited for me on pickup and waited for me upon drop off. Thank you very much for the above and beyond service.
Kevin L.I find renting from this Redwood City office is a much better experience--because the guy is timely, he communicates well, as soon as I arrive he is able to help me, but MOST importantly he makes it way easier on me for pickup and drop-off because he shows me where the trailer is and helps me hook it up. (As a non-technical woman, all of these little details are super helpful!) When I return, he does all the work to get it unhooked and repacked. Such an excellent customer experience I rented from this locale 3x this month since I'm doing a big project!
Ana A.It's a bit scary driving into this part of town, but the person checking me in was warm and helpful and thorough.
Stephanie N.I was disappointed by the lack of attentiveness and attention to details. Your representative lack much in customer service skills. Very unfortunate.
Frank R.