They rented me a truck and hooked up the trailer ok, well done, then they forgot to close out my bill when I dropped it off. My fault, I never should have trusted them to 'take care of it'. They over billed me 3 days and tacked on 5 gallons of fuel...for a 28 mile rental? 5 gallons? Really? Uhaul even called me 3 days after I returned the truck and trailer, I told the lady I only had the truck for 2 hours. She didn't believe me, she billed me for all the time up to the phone call, so customer service or whoever is also to blame for this mess.
Steven T
BJ Auto Repair Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Perris, CA 92570
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Fast and easy
Carlos jThe staff running the U-Haul location were knowledgeable, polite and friendly. Everything was explained, and I was in and out quickly. Excellent service!
Steven MEverything looking great thank you guys so much
Ahmad b