Place looks like a junk yard! Old damaged vehicles and tires. Staff was not on site and had to be called so we could get the process going.
Daniel Honetschlager
Deans Northtown Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mankato, MN 56001
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Place wasn’t open on time.
Tony CannataThe experience was pretty easy. The cabin was dirty and smelled of smoke though.
Jennifer FagerThey rented me a car dolly that was missing the right tail light. Not broken, completely missing. I would have cancelled but the vehicle I purchased and had to haul with this would have sold to someone else so I just crossed my fingers I wouldn’t get in an accident or get pulled over and given a ticket.
Brandon McCourtneyWas suppose to pick up at 9:00 place wasn't open when I got there. Sat and waited. Place didn't open till 9:20. Place looks like a hoarder lives there. Old house. Dirty. Not handicap accessible. Very non-professional building. Old pizza boxes and junk everywhere. Truck was not ready. Truck was never cleaned. Truck was never backed out. No walk around with the agent. Told me half a tank in gas but that was a lie. Needle was past half tank empty. Obviously they never checked. Hell she didn't seem to even acknowledge me or the fact that she was late. Felt like she was doing me a service. I reserved a 20 footer ended with a 26 footer. Charged more, cost me more in gas. U-Haul never once offered me a break in price. This is classic bait and switch and highly unethical. I will never rent from U-Haul Again! Shame on a once great company.
JAY FINCH