STEVEE L. on 9/22/2016
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The guy that helped me told me to drop off the truck and he checked it to make sure everything was great! Which it was!!!! And told me he would get my problem solve because they were trying to charge me $40 to drop it off at this location and now it's 100$!! Not a happy customer won't be using u haul again!!!!!!!!
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Caleb S. on 9/20/2016
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Make sure the trailers aren't letting in water from worn out glue in the seams.
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Matt A. on 9/12/2016
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Dog hair in the truck cab.
Dirt and grass in the box/back of truck.
If I left the truck like that, I would have been charged $25. I expect it to be clean when I rent it.
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Tom M. on 9/4/2016
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This is the second time to used Knapp Sister's for a U-Haul this summer.
Both times a pleasure and the folks are friendly and easy to get along with.
The equipment worked flawlessly.
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giang v. on 8/29/2016
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Nothing. Thank you
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James C. on 8/19/2016
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Nice Place-Friendly guys. I used these guys at the last minute-due to the original U-Haul place tried to give me the wrong trailer.
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Jessica W. on 8/3/2016
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The truck was dirty and not cleaned out when provided. Trash and dirt were throughout the truck and had to be swept/cleaned prior to loading. Headlights also appear to be misaligned and very dim.
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Robin W. on 8/1/2016
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Outstanding service and product!
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louanne r. on 7/31/2016
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Great service, polite & friendly office employee & manager!
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Andrew B. on 7/28/2016
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I waited in the truck as instructed by the highly visible signs when I arrived. No one came out to assist me. When I went into the location I was treated as a nuisance by the employees. They were very rude and very lazy. I would drive 30 minutes out of my way to avoid using that location again.
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susan F. on 7/19/2016
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Knapp Sisters always has great over the top customer service!
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Adly c. on 7/19/2016
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Loved the costumer service. Made the process easy and time efficient. Thank you!
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Joseph M. on 7/15/2016
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The serial number of my Auto Transport did not match the receipt upon arrival at the drop off location. I was also disappointed that I was not given up front pricing for the mileage I would be traveling. I ended up paying extra mileage even though it was explained during the rental that I had to take a longer route and make two stops during my trip.
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Rudy A. on 7/8/2016
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Great and courteous service.
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CARMEN S. on 7/6/2016
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The young men there took good care of. Us and they were very polite and professional, thank you for excellent customer service !!!#
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rick a. on 7/6/2016
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very good
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robert y. on 7/2/2016
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No all good
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Tye F. on 6/22/2016
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Great and prompt service
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charlie w. on 6/16/2016
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The 2 young men were very professional I was very please with my experience
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william a. on 6/13/2016
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Finally a uhaul facility that is not ancient. Great customer service!!
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Michael J. on 6/9/2016
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I had a very good and helpful experience. Employees were friendly and helpful, and were able to save me extra money!
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ARI A. on 6/5/2016
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I always use this Uhaul location. They're friendly, professional, quick and responsive.
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