I was overcharged for my rental. I was charged an extra day we didn't use or request
Moving Truck Rental in Mason, OH at Mason BP
Moving to or from Mason, OH 45040? Get FREE truck rental rate quotes at Mason BP.
Get FREE moving truck, pickup truck and cargo van rental quotes at Mason BP
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Mason, OH.
Cargo vans and pickup truck rentals in Mason, OH
U-Haul cargo van rentals and pickup trucks in Mason, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Mason, OH 45040. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
They were very helpful and process was very easy. Would use again.
Sanjay made everything easy and quick
They need to clean up all the overgrowth of weeds in their parking lot so you are not having to walk through it to get into your truck!
The vehicle was on empty when we picked up the truck.
I was charged for a full tank of gas even though I returned the vehicle with the same level of gas as when I picked it up (half tank). Awaiting reimbursement.
I understand that their main biz is the BP convenience store and I don't expect too much from a low level, min wage clerk but I would hope they would have a little knowledge rather than "go to the website".
Poor representation and communication. The gas station attendant called someone who handles the rentals and they did not answer the phone. After waiting 15 minutes standing around the person called back and asked the gas attendant to hand the phone to speak with me and said everything is good on line and they will have the gas attendant give me the keys which he did and started to walk away without even showing which truck we were supposed to stick the keys in. while driving the truck i noticed dried BLOOD on the seats and was very upset with the situation I found myself in. When I went to return the truck a different gas attendant handed me a clip board and said " fill this out" ! I felt that the information asked was for them to fill out and said so which he just walked away, so i filled out the Mileage, fuel level, truck number, and weather the truck was returned clean or dirty. When it came to writing in the truck number I could not read one of the letters on the key fob and asked for assistance in identifying it and the gas attendant acted like I was and idiot because the letter 'G" also looked like a number 6 and the gas attendant said it is a "Z" which i clearly could not agree with and after exchanging words he informed me that in India that is a Z but I didn't realized I crossed over to India when I went to my local BP gas station to rent a UHaul. This is the worst experience I have ever had renting a truck for business, They have no business renting trucks at this location if they can't step outside to seer the condition of the trucks and answer questions before and after rental. -Souder Woodworking Inc.
Sonjay was great to work with. Never met him but he was very accessible and happy to help me with all my questions.
Mine was a last minute request and I needed the truck only for 45 minutes t haul a dead motorcycle 1.5 miles. The truck was booked for later time by someone else, but the staff understood my situation went an extra mile to check with the next customer if they are flexible to pick the truck half n hour later than the scheduled time. In the end, everything was sorted very nicely. Highly recommend this place for the customer service and friendly staff.
Everything was great, except the tire low air warning light was on, and would not turn off for my trip. The person who rented me the truck was great, friendly, and professional. The truck was in good shape with no issues other than the previously mentioned one.
Quick, easy, and efficient experience. Overall excellent customer service!
I had to through the vanilla scented emergency number out the window. Did you know that 20% of your customers are allergic to those fragrances?
Experience at this location was great! Able to pickup and drop off quickly! Would definitely use this location again!
First truck rental broke down 3 miles down the road they replaced it and refunded money back. The owner was very helpful working with him.
The first place I had scheduled to pick my u haul up at messed up and I could get it, they then sent me to this one and they really took care of me! He was nice and made it quick and easy to be on my way when I had already had a delay!! I would give more than five star service if I could and would recommend this location for everyone!
Nothing! great experience
This was an unintended drop-off location. I arrived and had to call a Uhaul person because he was not onsite. Then had to hand my phone to the cashier (which is unsanitary given COVID-19). They closed out the contract instead of transferring me into the new uhaul, so when I got to the correct drop off location, they didn't have our records. Their error also charged me for dropping off the uhaul at their site. It broke down, I didn't drop it off.
The U-Haul service at the Mason BP was wonderful. The truck and other equipment (dolley, padding) were ready for pick-up at my desired time. From start to finish, the service was great and you can't find a better deal for moving. I highly recommend them for your next move.
We needed a last minute rental because our movers didn't show. We called numerous locations to see what was available with no luck until reaching this location. The owner went above and beyond to help find us a truck. Even drove in to make sure everything went smoothly with our pickup. We definitely recommend this location.
They were very helpful and tried to make it as easy as possible. Thank you guys very much.
Customer service at mason Bp was exceptional. The manager was very friendly and made everything goes right with my reservation. I would definitely come back here for my future uhaul rental.
The owner of this Uhaul is so wonderful I have to leave a review. He is attentive, caring, and goes out of the way for his customers. I haven't received service this high quality from a stranger maybe ever before. He really helped me and my family out in a difficult time, and I am forever grateful to this man. Thank you thank you!
Mason BP offered amazing service to me. I would recommend this BP to anyone for any U-Haul needs in future. Best service ever!
THANK YOU THANK YOU THANK YOU. The owner of this U Haul location went out of his way, multiple times, to help me and my family during an emergency situation. I really have no idea how we could have handled our emergency without him. He was extremely responsive, knew my name and number immediately, and treated me with such kindness. I'll never forget this experience, and could not possibly be more grateful for his customer service.