Great customer service Henry was awesomeJEFF D.
Moving Truck Rental in McAlester, OK at Trammells Automotive
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in McAlester, OK 74501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 5.0 Average Customer Rating
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I always do business with Mr. Tremmel in Krebs, Ok. Highly recommend him.Silvia A.
Make it cheaper.Zena C.
Friendly fast serviceSTUART B.
Great service, polite and professional.ALICE T.
This was the best exsperience! he was so friendly and helped me out so much! i wish all customer service exsperiences were like Trammellsmichale B.
Lovely folks. Easy to work with. Highly recommend.Peri A.
At first glance the truck was clean but when i went to make sure i hadn't dropped anything i found trash under the seats and the previous rental paperwork. The truck drove great but after you get over 60 something above the cab vibrates very loud. The place i dropped it of was very professional and outstanding but trammells is a big noMark A.
Truck was not available to pick up on date of reservation. I was given a lock code of BOLT. That was not the code as I learned the next day to pick up the truck the lock was set to HOOY. I lost the help i had lined up that night so had to get a room plus hire another mover the next day since the one I already had for the reservation date was unavailable for the next morning. The location was rude to me the next morning acting as if I just didnt know how to work the lock when in fact the word BOLT didnt work on that lock which was only admitted by them after me asking for the lock to prove to them the word didnt work.Susan D.
Very quick and friendly.Jennifer B.
The service was excellent and the attendant was helpful and friendly. I will definitely will use this service again when the need arises and tell my friends .DONNA S.
Your App did not work and I was unable to pick up my truck the day I needed. I had to wait until the business opened the next day to pick up my truck. I spoke to your customer service for an hour and they offered no help. I work in the IT business and you should never roll an application out if it is not robust and works. This was a big time hassle that caused me to be inconvenienced.Mary L.
The owner was very accommodating. He was pleasant got me signed up quickly,Gale S.
Staff was not accomodating at all. I had reserved dollies and pads, none of which were available when I got there. I said it would have made things much easier for me if someone would've called so I could have planned accordingly, but he just rudely said HE should have been called (whatever that means). I would have cancelled the entire thing but I needed the truck and I couldn't find one elsewhere. I found pads and the dollies at a different location in McAlester. I rent with UHaul quite often, and still will, but definitely not at Trammell's.Darrell P.
Service great. People very friendly and helpful.DONNA S.
Give the guy Henry some people skills. He was very rude and abrupt with us. Didn't even check his equipment before we took it nothing like I have ever dealt w in a uhaul placeKATINA P.
Mr. Trammell was above and beyond in helpful. Great experienceCHRISTIE C.
The mirror on drivers side of truck was loose the tires on front end shook at 70 Mph the box was dirty had to clean it before loading. This was not fault of the location in McAlester, Ok as the truck came from another location in Longtown Ok.DAVID W.
Very courteous and helpfulWILLIAM M.
This location is for sure my prefered Uhaul franchise in McAlester. The man was very nice, prompt, and straightfoward. No BS. He didn't fret when I was 1/16th over on fuel usage. I will continue to recommend this place to whomever is in need.JASON W.
Excellent customer service...the main reason why i chose their services!!!SHANNON H.
The only reason I would not recommend this location to a friend is that the man that checked me in and everything was not very friendly or accommodating. As a woman who has never rented a U-Haul before, it was a bit daunting and he was just not very kind or helpful.Robyn B.
Nothing, everything was greatSUSIE H.
Wash and clean truck before pick up.MATTHEW M.
Neither of my trucks were at the pickup location confirmed on the customer service line. I had to go 50 miles out of my way and rent a hotel room for the truck dispatched from Henrietta OK. It was also supposed to be in McAlester OK. The Traffic Team is outstanding but your logistic system is horrible, and does not provide change info in a timely manner without consumer initiation and followup. THAT was a nitemare on both trucks! No fault of this locationJILL B.