The ramp was damaged and would not extend. I tried calling and using the link provided to report damage I discovered, but the link had "expired" and noted to call the place of pickup. I left voice messages and called several times but never heard back. Because I could not contact anyone to swap out with a functional truck, I had to use whatnot had without a ramp which took much longer than expected.Christopher M.
Keys Ferry Automotive
(U-Haul Neighborhood Dealer)
McDonough, GA 30252
- Mon–Fri8:30 am–5:30 pm
- Saturday8 am–2 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in McDonough, GA 30252
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- 4.0 Average Customer Rating
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The truck was full of ants. We had a 10' booked and the uhaul on dogwood drive in conyers gave it away and sent us to lithonia to pick up a 15' which we didn't want and they told us they would have a 10' if we waited another day which we did and we were sent to mcdonagh to get a 15' truck which was even further away again. We delayed our trip for nothing really and still drove back in the bigger truck.Aria S.
young man made a mistake and put in wrong one way drop off point.BILL P.
I dropped off the equipment on Sunday, 20 Feb 2022, during the non-operating hours. I called the store twice and left a message each time for a call back. I never received a call. They didn't send a text or email letting me know that my transaction had been closed out. This is substandard operations.CHARLES H.
Not very well used as a uhaul location but well informed personnel. Easy to make drop offGARY L.