Representative did not know the check out process. We arrived at the location at 9am and did not leave till past 10:30am
Salim S.
Prosper Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in McKinney, TX 75071
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The lady at the counter was extremely helpful.
Walter G.Took an hour and a half for the owner to show up after calling and waiting, my check in was at 9 I waited and didn't have my truck until 10:30. The business sign said open and every number we called went to an unavailable message. I don't know if uhaul communicated the pick up properly or what but we checked in online 24 hours before. Then I was sold a lock that didn't even fit on the Uhaul and was so flimsy the key broke in it.
Chad W.Not have people pick up at locations that aren't Uhaul.
Meredith O.I did an after hour drop off and the keys drop off box was unlocked. There was a lady at the location and she wasn't aware of the option of after-hours delivery. There were only two parking spaces and only one was available.
Samuel R.