Brakes pulled to right when Activated By weight of trailer and vehicle. Informed dealer where I dropped it off at of problem..
Jeffrey S
Parthi Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Melbourne, FL 32935
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The owners were very nice, their location is located in their convenience store and it is a very busy store. They gave preference of customer service to those customers and not the uhaul customer ( me). Again very pleasant and nice but pick up took way too long, drop off was much faster but still had to wait for them to attend to other customers who came in much later than me. I went in several days prior to reserve and I feel like they should have an extra person there when they have a uhaual reservation.
Kimberli LI had a good experience with this location
DANIEL HTrailer was dirty. Had a few items of trash in it. U-Haul representative did not speak clear English so there was a communication trouble had to buy a light plug was not included loaded my items trailer had a flat service first respondent was five hours away called U-Haul back they said they were dispatching someone else, someone else did not respond or call I was stranded five hours total waiting for U-Haul representative to change the tire with my cat and dog in my vehicle on a 90° weather day. Customer service called extended my rental one day after unloading my items. I returned the trailer to what should’ve been an open facility.. The facility was closed. I called left a message said I needed a price adjustment. This is what customer service said. Please call me back. Still no response. They did not discount for the inconvenience troubles. I had absolutely terrible experience made very traumatizing and I still have a U-Haul bill I have to call customer service to adjusted at this point I would like the whole thing refunded. This was a terrible experience.
Kristen mThere was a communication disconnect. I misunderstood what he said about filling up the gas tank. So I filled the tank up. Bear in mind they only gave me a quarter tank when I picked it up. I spent 110.00 to fill that tank. The gentleman that I picked it up from was foreign and was hard to understand. So that’s where the confusion comes in. Anyway when I returned the truck and I returned it 3 hours early with a full tank. I tried to get them to lower the payment since I was giving them a full tank and early return. But he said no. If foreign people are going to do business in America they need to learn to communicate better. I still would like some kind of credit back for the gas.
Teresa A