Very nice people clean place and very helpful they were very apologetic about the condition of truck and it's old outdated and bad gas mileage and very uncomfortable seats. And being overpricedRONALD P.
Moving Truck Rental in Mena, AR at Emerson Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Mena, AR 71953
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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There's a guy there I don't know if he works as security or I don't know what he does but he's rude and racist I was returning the truck and I had my semi truck parked on the side and he approached to me all mad and he tried to intimidate me with some kind of wood or bat I did even see what was it but he had something on himHECTOR F.
The people at this location are always professional and friendly. They do a great job.Timothy G.
ensure equipment is in working orderDONALD L.
The lady that checked us in was awesomeIvory C.
we dropped off the trailer same day on 04/16/2021 and asked if we would get a receipt for the drop off the attendant said we would get a email or text for the drop off we have not received one, Thanks TerryTERRY R.
Thanks foe the easy drop off.CHRISTINA T.
Truck was dirty, No air conditioning and took forever to shift. Smelt like cigarettes inside and looked like someone had sneezed all over the radio and windshield. I will not be going back here and if I could I wouldn't have even paid for this. I'll be taking my buisness else whereBrandon B.
Everything was perfect.Timothy G.
Same as the above comment everybody was good to talk too.JOSEPH S.
Nothing to improve! Best service ever!!Jolie F.
he people at this location were very helpful and we were ready in less than 20 minutes to go. this location is what a u-haul place should be likeKIRK DAVID D.
Seemless to set up a round trip move in person. The uhaul website was too confusing.RHONDA B.
The very best U-Haul experience.RON B.
Very friendly and helpfulGEORGE M.
Very friendly and great serviceDENNIS W.
I think you are doing an excellent job. Keep up the good work.CHARLEY B.
Nothing it was easy to get too and everyone was real nice.JOSEPH S.
Extremely helpful. Answered all of my questions with ease. Thoroughly knowledgeable. And the best quality was that Emily was friendly and patient. It was a true pleasure to work with her.Alexander G.
More hours of operation are needed.Howard P.
Friendly, helpful, and a pleasure to work with!Charles S.
The mileage fee was high for a local range area. You can't really estimate what you think mileage will be for local runs.It took me 2 trips and I still have 1 run to do but thank God I didn't use the Uhaul or it would have tripled in milage.. I got sick with Pneumonia and still haven't been able to get last load but will have to use my van. I understand having a higher mileage fee for long hauls but not for local especially when you live in small towns. Sorry about t the rant. Other than that the customer service was awesome in Mena, Arkansas.EVA M.
Small cramped office, no rest room, understaffed for the amount of equipment on site.Richard H.
She came out in the rain and Lightning to take care of me . The only thing I would do for improvement would be give her a raise .Thomas C.
NOTHING...... The young lady that helped us is excellent...Would NOT have her do anything different. She is amazing. We are so happy with her and the equipment... Her husband helped with the hook up and he is also great.. They are very nice people and seem to really care. Thank you so much for having people like that..RENE D.