Terrible location with illegal activities taking place - when we went to drop off the van location was closed with no instructions on where to leave vehicle key
roxanne m
Heat Wireless
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Miami, FL 33162
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 1.0 Average Customer Rating
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The in charge person was very courteous and professional. She got us in a cargo truck in no time. Thank you
Farid AThe U-Haul branch was hidden inside of phone store, difficult to find. The van had bad smell and I'm not sure if was environmental friendly. The rentee's obligation of "gas refill" should be verbally disclosed although it was stated in the contract.
Fabiana LMy girlfriend and I visited three locations and they were all rude and annoyed when I asked questions about renting a van. After using the 1800 number to make a reservation we went to pick up our rental from a wireless store. Open arrival, the store clerk made a phone call and I was put on speaker with someone with a very strong accent to asked for additional information about the rental, this interaction took about 30mins of my time. Finally when given the key I asked if the van needed to be return with a full tank of fuel and if they were going to inspect the vehicle before I drove it. The clerk simple smiled, shrugged there shoulders and and turned around. Luckily the contract had all the information I needed. Overall checking in at the counter was just a waste of time and energy. This was my first time renting a van but next time I’m going with Home Depot or budget truck rental.
tony rGreat customer service.
BRYAN A