Picked up the truck the dealer was a jerk, once I left with the unit the back hatch was padlocked with no way to open it. Wasted my $70 will never use uhaul again overpriced crap.Jeffery M.
Auto Care Center
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Middlesboro, KY 40965
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The person working acted as if he had no clue I was even supposed to pick the truck up. I showed up at 12:10 for my 12:15 appointment, so it's not like I was extremely off time. It took nearly 30 minutes for him to print my paperwork to sign. I left to go get gas in the truck, and at the time I was getting gas, I noticed the drivers door did not close all the way. It latched so I was not super concerned about safety, but it literally had about a one inch gap between the door and the door frame. I called the Auto Care Center to tell them, and they asked, â€œWell did you try slamming it real good?â€ I said of course. They offered no solution except to use the 26' truck, when I originally rented a 10'. And they only offered that upon me asking for another truck.Noah W.
Everything was great with drop offLawrence K.
When we arrived at the original pick up location no one was there. The traffic team got our order transferred and made things right but the original location was a huge disappointmentColleen S.
The owner put in the time that i paid 12:30 not the time I requested to pick up at 4:15 which would have given me time to do the move that I needed and return by 4:00 so when we returned at 1:30 we were charged an additional amount for being late.Michael F.