The van was not clean when I picked it up. The inside had not been swept out.Jeffrey H.
Moving Truck Rental in Midlothian, VA at Arch Village Exxon
(U-Haul Neighborhood Dealer)
Midlothian, VA 23235
(West of Powhite corner of Arch and Midlothian in front of Books-A-Million)
Services at this Location:
- Mon-Sat: 8 am - 10 pm
- Sun: 8 am - 9:30 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Midlothian, VA 23235
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was told that if I bought the truck back before 11 I would not be charged for another day. But that was not the case. I was charged for 2 daysAaron F.
I ordered moving blankets and they didn't have any. Had to wait for them to remove them from the order. Drop off location was supposed to be Buford Road and it was changed it to the main Uhaul location on Midlothian. Drove an extra 30 minutes to backtrack to that location.Leo S.
Had the truck waiting and ready for me. Checkout was fast and efficient.robert C.
Overcharged my card placed u known charges Changed my pickup location three times and then refused to give me difference And the seat in I haul was rippedJacqueline P.
Please update Google to reflect the actual Uhaul hours of operation. Google states that the Uhauls are available for rental until 10:00 while the Uhaul hours are until 8:00. The employee kindly honored the Google hours and allowed me to rent me truck.Ellen E.
Some of the employees inside were not wearing masks.Virginia L.
I've never done an electronic check in before and the personnel there were quite helpful in this activity...Henry M.
Great experience!Christian C.
Customer service was excellentShanta S.
My husband said everything about this uhaul experience was easy. Both ends were efficient. People were helpful. And he appreciated the ease of the experience.David S.
Very good service. ThanksCarol M.
Work on customer service. The location is dishonest, manipulative and aggressive with customers.VINCENTLEMUEL M.
Maintain your quality customer service.james M.
Vehicle was dirty on inside with dried up mud. The outside of the truck was clean minus the tires.Rahsaan W.
I've interacted with the owner of this business twice now. He is always very nice as great customer service skillsJoann P.
Clean the inside of the vehicle - windshield, dashboard and instrument cluster plastic - occasionally!Robert J.
Office is a bit cramped. With Covid issues there were 6 or more people in a tight space with no opportunity to social distance. Everyone was wearing a mask, but I would check for an easier way to pick up vehicle without having to enter the office area.Robert B.
The uhaul leaked when it rained and got my stuff all wet. The owner wasn't wearing a mask when he checked me in. The check engine light was on. The wiper blades needed replacing. The truck had not been disinfected which is expected during COVIDMarty M.
In-store experience was excellent. Needed assistance during rental period and Owner was extremely helpful.Tyrone S.
As leaving lot noted visor anchor broken and window handle broken.Susan R.
We thoroughly enjoyed talking with David - very personable and knowledgeable. No question we'll consider his services if we need truck rental again.Randall R.
The truck ran terrible. The engine missed and had no power.Walter J.
Customer service representatives do not wear a mask at this location with a very small counter space area. I will no longer do business at this location.ROBERTRENATO F.
The most convenient location you can find.AVERY B.