Moving Truck Rental in Millsboro, DE at Rt 24 Self Storage
(U-Haul Neighborhood Dealer)

1140 reviews

28433 John J Williams Hwy   Millsboro, DE 19966

(302) 934-6505

Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(302) 934-6505

28433 John J Williams Hwy
Millsboro, DE 19966

Services at this Location:

Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Millsboro, DE 19966

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

1140 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Self-check in is very easy. The site walks you through the process. No glitches. Well done, U-Haul.

ROBERT C. 
Rating:
3.0

This location was 30 to 46 minutes out of my way from the selbyville location

bill T. 
Rating:
5.0

The service was exultant the gentleman working there was alsom i would definitely recommend uhaul to everyone. Thank you UHAUL.

andria K. 
Rating:
3.0

Gruff attendant, although he was busy and helpful hitching the trailer. there were 2 surprises: 1. They changed the pick up location on me - it was farther away (on the other side of Indian river bay) from where I live; 2. I had rented a 5x8 a full 8 days in advance, but was but was upgraded to a 6x12 the day before pickup. While it all worked out, I had a lot more trailer than I needed and it was a long haul to Columbia SC (10 hour trip).

Stephen C. 
Rating:
1.0

I rented the equipment in a location close by my house the. They call me and give me a new location of 1 hour 30 minutes away from the original place. The lady on the phone said that there was not equipment available close by, when I was driving back close to my house was another u haul location and they have tons of equipment available, I stop by and ask if was available equipment for rent they told me yes.

Marvyn M. 
Rating:
5.0

John was very knowledgeable and friendly. This was my best experience that I have had with a UHaul dealer and I look forward to utilizing his location again in May for a final move to MS from DE.

MARY H. 
Rating:
5.0

Truck was like new.....very nice and easy to drive, etc.

GREGORY H. 
Rating:
5.0

Everything was wonderful. Randy was over the top efficient. It was because of him that made this rental so pleasant.

John M. 
Rating:
5.0

The guy working there was not very pleasant..seemed to not have good customer service skills.

Ellyne G. 
Rating:
5.0

HAPPENED TO MEET THE REGIONAL MANAGER AT RETURN LOCATION.. SUPER NICE GUY.. ALWAYS A GOOD EXPERIANCE W UHAUL !!

robert C. 
Rating:
2.0

manager on duty not friendly, inside of truck not perfectly clean

Gregory B. 
Rating:
4.0

Alittle out of the way nut it turned out okay

DEBRA B. 
Rating:
5.0

Great customer service

Lindsey M. 
Rating:
2.0

Location not bad. UHaul's 24/7 app failed. I am very unhappy with Uhauls customer service and I want still waiting on a call to remedy the situation. Not only did U-Haul switch the location of what I requested, the app failed to work and delayed the move of my house. I expect a call from U-Haul to remedy this and to remove some cost off of the bill. I will not recommend U-Haul to others nor use U-Haul myself based off this experience.

RYAN T. 
Rating:
5.0

Manager was a consummate professional! Process was quick and efficient. Please thank him very much for his service.......

mitchell F. 
Rating:
5.0

Owner was very helpful and accommodating

Robin K. 
Rating:
5.0

Fast pickup and drop off. Friendly service.

louis D. 
Rating:
1.0

I have used U-Haul numerous times and for the most part locations are really good and some not so good by with great service. This location is the WORST I have had to deal with. Gentleman there, wearing a U-Haul shirt and moving trucks around wearing NO mask. Not only that but had no sense of customer service. I had chosen online pick up since I was told they were closed at 8am but they clearly were open. As I walked towards the lockbox, this guy walks by me, ignoring me when I said Good morning, walks by me like I'm not there. Since I was having connection issues, I asked him for help as he was walking away and his response was “there is nothing I can do since you chose to do it online”' this said in a very dismissive and rude way as he walked away and left me there hanging. If you can, make sure you don't choose this location for pick up. It's because people like this that good companies like U-Haul sometimes get a bad rep.

Sebastian R. 
Rating:
5.0

Just keep doing what you did for us . Great experience .

James N. 
Rating:
3.0

The entrance was flooded. Should fix the entrance for easier access.

Joseph G. 
Rating:
3.0

Let me qualify why I'm giving the pick up location an average rating. The place was fine however the reason it was rated average is because the office was small (as in probably 12'x10') and the guy working there was not wearing a mask, there appeared to be no care taken to ensure my safety at all. There was no hand sanitizer and I was given a pen off the desk to sign the forms with. We are in the middle of an international pandemic and it appeared as though this place was unaware of it. Otherwise the truck was fine except of what appeared to be a decent amount of short, stiff dog hair under the center seat. The truck ran fine with no issues. I would suggest better safety measures for customers at the pick up point.

James B. 
Rating:
5.0

This location was great I did call your toll free number to start the rental and that experience was the worst. I was told three time that I had what I want and could pick it up. Not true and I paid upfront once and now I have to wait a week to get my money back. You should call me I have more to say but I'm not going to waste more time

Scott C. 
Rating:
5.0

rt24 location is always clean and easy to drop off, It was at night but during the day the gentleman is always helpful.

Jerry W. 
Rating:
5.0

Great service, vehicle, and price

Larry B. 
Rating:
5.0

John was very friendly and helpful throughout the whole process I would definitely go back and recommend it to all my friends.

Dennis V. 
No reviews have been submitted for this location.

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