great customer service
Orlando Ramirez
Pack N Ship Worldwide
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Miramar, FL 33027
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Its not a comment but the front tired and bumper had dry mud on them at the pick up.
Olivier FelixA few newer trucks would enhance the rental experience. Overall, the experience was pleasant, and the cost was reasonable. I heartily recommend this location to anyone.
earl wadeI don’t have any recommendation. The agent that assisted us was very helpful and polite.
Jorge RodriguezGetting help from customer service while the store was closed was like pulling teeth. Upon arrival to pick up the rental truck, I noticed the engine light was on and called UHaul to report out on my findings prior to utilizing the vehicle. I needed to know next steps from UHaul, such as whether the vehicle is safe to drive or whether UHaul would assign an alternate vehicle. The customer service team did attempt to understand the issue or the needs of the customer. The matter was not resolved upon first call and because of the lack of effective customer service skills it caused a delay for the customer’s use of the UHaul service. The agent cut me off while speaking and misdirected my call before listening to the customer inquiry in its entirety. Aside from the scheduling department having amazing customer service skills and providing reassurance and education to the customer - informing the customer the truck could be driven, this was the worst experience I’ve ever had with UHaul.
CHRISTINA KIDD