The first trailer that they gave me was full of equipment left from the previous renter. The 2nd one was clean and good. They might try inspecting the trailer before renting, but overall it was fine. The people at the place were very friendly and helpful.
David D.
Bells Transmission
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Montgomery, AL 36117
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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We had a confirmed time for 9:00am to pickup a car hauler; however, the UHaul representative did not arrive until 9:15am. When we expressed our dissatisfaction with waiting, she told us she always arrives at 9:15 and that UHaul needs to fix that time on their website. That was a lie because on the front door they had one of those little clocks that actually showed 9:00am was the opening time of the location. Then, she started giving us excuses about her daughter…what a joke and very unprofessional! From there we had a half hour drive to pickup our car and then another 8 hour drive to get home. This lady that was late for work could have cared less. Poor representation for UHaul
Deborah P.They told me where to park the trailer but gave NO ASSISTANCE in unhooking or disconnecting the tongue from the truck. This trailer has a very heavy tongue weight which made it very difficult since I am 80 years old!
JIM F.The location of the trailer was oriented Into the lot. I had to hitch and then turn around in their storage lot and ask them to move a car so I could exit. If they had turned around the trailer, it would have been easier. Also, there was no jack on the trailer to help lift onto hitch and no help offered.
Charles S.None
Kwanjai H.